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Server - Koko's Restaurant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $16.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
student loan reimbursement
adoption/fertility support

Job Description

Live Nation Entertainment stands as the world's premier live entertainment company, integrating some of the most influential brands in the industry such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster notably leads the global event ticketing market with over 500 million tickets sold annually, serving more than 12,000 clients worldwide. Complementing this, Live Nation Concerts is recognized as the largest provider of live entertainment globally, organizing upwards of 40,000 shows and over 100 festivals annually for nearly 4,000 artists across more than 40 countries. This extensive network empowers Live Nation Media & Sponsorship to forge impactful... Show More

Job Requirements

  • Food Handler Certification & TABC Alcohol Seller/Server Certification Responsible Alcohol Awareness Training Certification or Equivalent
  • 2-5 years high volume experience in restaurant operations
  • Working knowledge of high-volume restaurant operations and safe, responsible alcohol service
  • Standard food preparation/presentation
  • Skill in guest relations
  • Beer, wine & liquor knowledge
  • Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude
  • High School Diploma

Job Qualifications

  • Food Handler Certification & TABC Alcohol Seller/Server Certification Responsible Alcohol Awareness Training Certification or Equivalent
  • 2-5 years high volume experience in restaurant operations
  • Working knowledge of high-volume restaurant operations and safe, responsible alcohol service
  • Standard food preparation/presentation skills
  • Skill in guest relations
  • Beer, wine & liquor knowledge
  • Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude
  • Read guests in order to anticipate their needs
  • High School Diploma
  • Point of Sales knowledge, preferably Toast (preferred)

Job Duties

  • Greet all guests at table
  • Respond to guest inquiries regarding menu
  • Inform guests of daily specials and make recommendations
  • Suggestively sell menu items, beverages, desserts, etc.
  • Anticipate and respond to guest needs
  • Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
  • Organize and prioritize service per appropriate service sequence
  • Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal
  • Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
  • Deliver food and beverages to table
  • Perform opening/running/closing duties according to HOB policy
  • Maintain line of sight/atmosphere control by circulating through work area throughout shift
  • Have the ability to memorize menus and daily specials
  • Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished
  • Clean spills on tables or around work area
  • Maintain Koko's Bavarian safety and sanitation standards
  • Prepare guest checks (on Toast terminal) and check for accuracy
  • Have knowledge of all promotional or special events in the house
  • Assist other servers or other employees as needed
  • Required to occasionally work Special Events that are scheduled throughout the venue

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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