Server - In-Room Dining (On Call)

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
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Benefits

competitive pay
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Employee Discounts
Employee golf privileges
Career development opportunities
Complimentary Meals

Job Description

Pebble Beach Company is a prestigious hospitality and resort company located on California's Monterey Peninsula, renowned for its world-class properties and breathtaking surroundings. Established for over a century, Pebble Beach Company operates the iconic Pebble Beach Resorts, which includes The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero. These luxury resort hotels provide guests with exceptional accommodations, scenic views, and access to some of the most famous golf courses globally, such as Pebble Beach Golf Links and Spyglass Hill Golf Course. Additionally, the company manages other esteemed venues including the 17-Mile Drive, Pebble Beach Golf Academy, The Spa at Pebble Beach, and the Pebble Beach Equestrian Center. Pebble Beach Company hosts premier annual events like the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, and Pebble Beach Food & Wine, further enhancing its reputation as a world-class destination.

The In-Room Dining Server role is essential to delivering an impeccable guest experience at Pebble Beach Resorts. This position involves providing timely and courteous food and beverage service directly to hotel guests in their rooms and to residents. The server must skillfully assemble entrees, beverages, condiments, and other essentials on serving carts while minimizing spillage, ensuring an elegant presentation that reflects the high standards of Pebble Beach Company. Responsibilities include delivering orders efficiently using trays, push carts, or electric vehicles, handling guest requests for amenities such as ice or beverage service, and maintaining cleanliness and order in both guest rooms and service areas. The role also requires assisting guests with coffee pouring and wine uncorking, answering telephones to record orders, and complying with health and safety policies.

Applicants should possess excellent customer service skills, demonstrate the ability to carry trays and maneuver carts across uneven terrain without spilling contents, and communicate clearly and politely. Candidates must hold food safety and Responsible Beverage Service (RBS) certifications, with bartending duties restricted to individuals 21 years or older. The position demands flexibility in working hours and a high school diploma or equivalent. Working as an In-Room Dining Server at Pebble Beach Company offers competitive compensation starting at $16.90 per hour plus gratuity, along with comprehensive benefits including medical, dental, vision, and life insurance for full-time employees. The company fosters employee well-being through its Health & Wellness Center, provides a 401(k) retirement program with company matching and contributions, and offers attractive employee discounts across dining, retail, and hotel accommodations. Furthermore, employees enjoy access to world-renowned golf facilities, career advancement opportunities, and complimentary meals during shifts. Pebble Beach Company is committed to diversity, equal employment opportunity, and maintaining a drug-free workplace, enhancing the inclusive and professional culture for which it is known.

Job Requirements

  • high school diploma or equivalent
  • food safety and RBS certifications
  • 21 years of age or older to bartend
  • ability to work a varied and flexible shift
  • excellent customer service skills
  • ability to carry trays, push carts over uneven ground for long distances, quickly and without spilling contents
  • basic math and good organizational skills
  • clear and polite manner communication skills
  • ability to understand directions and communicate with supervisor and co-workers

Job Qualifications

  • excellent customer service skills
  • ability to carry trays, push carts over uneven ground for long distances, quickly and without spilling contents
  • basic math and good organizational skills
  • clear and polite manner communication skills
  • ability to understand directions and communicate with supervisor and co-workers
  • food safety and RBS certifications
  • 21 years of age or older to bartend
  • ability to work a varied and flexible shift
  • high school diploma or equivalent

Job Duties

  • assemble entree, beverage, condiments, glassware, silverware on cart to minimize spilling and shifting
  • perform all side work duties as assigned on daily side work form
  • carry orders on trays, push carts or drive EZ-Go carts in order to deliver food quickly
  • prepare and deliver amenities daily
  • deliver ice to guest rooms upon request
  • set-up and clean-up after hospitality functions and bars in guest rooms as needed
  • assist guest with pouring coffee and uncorking wine
  • pick-up dirty dishes from the guest room
  • remove dirty dishes from tray and bus used items in kitchen
  • maintain a clean and organized work environment
  • know the location of all rooms and town houses, as well as the best route for deliveries
  • report any problems to management, to ensure guest satisfaction and the protection of company property
  • answer telephone and record food and beverage orders
  • knows models and integrates Pebble Beach Company culture (mission, values, and standards)
  • comply with the Pebble Beach Company safety and health policies and procedures

Job Criteria

Experience

Entry Level (1-2 years)


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