Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $27.00
Work Schedule
Flexible
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Restaurant Associates, part of Compass Group, is recognized as the industry’s leading provider of dining and event catering services to some of the most prestigious museums, performing arts centers, and corporations across the United States. The company prides itself on creating exceptional dining experiences while fostering a positive workplace culture, highlighted by its recognition as one of Glassdoor's Best Places to Work. With a commitment to excellence and innovation, Restaurant Associates blends culinary creativity with outstanding customer service, catering to diverse tastes and dietary needs in a variety of elegant settings.
The role available at the Harvard Conference Cent... Show More
The role available at the Harvard Conference Cent... Show More
Job Requirements
- Must be able to perform essential job functions with or without reasonable accommodation
- prior customer service experience preferred
- effective communication skills
- ability to stand for extended periods
- flexibility to work varying shifts
- high school diploma or equivalent preferred
- ability to handle cash and operate basic equipment
Job Qualifications
- Prior customer service experience in a fast-paced environment preferred
- strong communication and interpersonal skills
- ability to understand menu items and dietary restrictions
- cash handling experience desirable
- ability to work collaboratively with team members
- knowledge of food safety and sanitation standards
- adaptability in a dynamic work environment
Job Duties
- Promptly and warmly greet guests in the dining room
- takes food and beverages in an efficient manner following established steps of service
- delivers food promptly and professionally while maintaining safe food handling and sanitation standards
- demonstrates complete understanding of menu items and ingredients
- advises guests on food and drink combinations and accommodates reasonable requests
- communicates with back-of-the-house staff to ensure orders are correct and special requests accommodated
- collects tickets and follows proper cash-handling procedures
- maintains a clean, safe, and neat environment for guests
- promptly addresses complaints or issues and relays information to supervisor
- ensures dining room is properly set up before and after service
- operates various equipment including fire extinguishers, telephones and beverage machines
- works with staff from other departments during special events
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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