Server- FT

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.75 - $17.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Hilton travel benefits
Free lunch
parking

Job Description

Hilton Albany is a prestigious hotel establishment known for providing exceptional hospitality services to its guests. Located in a vibrant area, Hilton Albany combines modern amenities with classic comfort to provide an unparalleled guest experience. As part of the global Hilton brand, the hotel maintains high standards of service, quality, and guest satisfaction. The hospitality industry is known for its fast-paced, dynamic environment where teamwork, professionalism, and excellent customer service skills are critical to success. Hilton Albany is committed to creating a diverse and inclusive workplace where every employee feels valued and empowered to contribute their best. The company offers a welcoming environment with opportunities for growth and development within one of the leading hotel chains in the world.

The Server role at Hilton Albany is a vital position that plays a key part in enhancing the dining experience for guests. Servers at Hilton Albany are responsible for delivering exceptional customer service by taking orders, serving food and beverages promptly, and maintaining cleanliness and organization within the dining and event spaces. This role requires individuals who are friendly, attentive, and capable of multitasking efficiently while maintaining a calm and professional demeanor under pressure. A Server must communicate effectively with both customers and kitchen staff to ensure accurate and timely order delivery, handle inquiries related to the menu including food allergies and dietary restrictions, and adapt to various event setups and shifts including weekends and holidays. Servers play a crucial role in upholding Hilton Albany's reputation for excellence by ensuring guests have an enjoyable and seamless dining experience. This position offers an hourly wage of $13.05, which is based on the candidate's experience, along with comprehensive benefits including medical, dental, vision insurance, 401k plan, Hilton travel benefits, free lunch, and parking. Hilton Albany values diversity and inclusion, ensuring every team member feels a sense of belonging and pride in their work.

Job Requirements

  • Experience in a hotel preferred
  • high school diploma or GED
  • ability to tolerate pressure and work calmly, independently, and efficiently
  • ability to communicate effectively in English
  • ability to work cohesively with co-workers as part of a team
  • must be self-motivated and organized
  • ability to take direction
  • ability to lift over 50lbs

Job Qualifications

  • Experience in a hotel preferred
  • high school diploma or GED
  • ability to tolerate pressure and work calmly, independently, and efficiently
  • ability to communicate effectively in English
  • ability to work cohesively with co-workers as part of a team
  • must be self-motivated and organized
  • ability to take direction
  • ability to lift over 50lbs

Job Duties

  • Approach all guests and employees in a friendly, service-oriented manner
  • practice safety standards at all times including constant awareness of safety hazards
  • report these to supervisor
  • work cooperatively with Banquet Team to make sure all items are cleaned in a timely manner
  • work with Banquet Manager on specific event details
  • mop, sweep, vacuum event and food service areas after each event
  • assist in moving furniture needed for event spaces
  • assist others as needed
  • must be flexible to work any shift, including weekends and holidays
  • adhere to hotel's dress code policy
  • perform other related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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