Server - Francis Ford Coppola Winery (Seasonal) - (Expired Job)

Delicato Family Wines is a well-established and highly respected company in the wine and hospitality industry, known for delivering exceptional product quality and customer experiences. Headquartered near Santa Rosa, California, Delicato Family Wines has built a reputation for its commitment to quality, innovation, and sustainability in vineyards and winemaking. With a robust portfolio of distinguished labels, the company caters to a diverse clientele including casual wine drinkers, connoisseurs, and hospitality guests in both restaurant and event settings. It takes pride in fostering an inclusive and dynamic work environment, emphasizing strong core values such as trust, continuous improvement, and sustainable relationships. Employee well-being is a priority reflected in the competitive pay range and comprehensive benefits package offered to staff, which includes medical, dental, vision coverage, and generous retirement plans.

The role of Server at Delicato Family Wines is crucial in maintaining the high standards of service and hospitality that the company is known for. This non-exempt position offers a competitive hourly wage ranging from $16.50 to $23.03, commensurate with experience, qualifications, and internal equity considerations. The Server is primarily responsible for providing excellent food and beverage service to all guests, ensuring their satisfaction at every touchpoint of their dining experience. Serving in environments such as the restaurant and poolside dining areas, this position requires exceptional communication skills, a positive attitude, and the ability to manage multiple tasks in a fast-paced and interactive setting.

Beyond taking and processing orders, the Server represents the face of Delicato Family Wines with each guest interaction, welcoming customers warmly, describing menu items in vivid detail, and making informed recommendations about food pairings and wine selections. The Server coordinates closely with culinary and bar staff to expedite orders efficiently while maintaining attention to cleanliness and dining room presentation standards. This role involves vigilant maintenance of guest areas, including clearing and resetting tables and managing all aspects of food and beverage service documentation and transactions.

The job demands a proactive approach towards guest satisfaction, including handling special dietary requests, addressing concerns promptly by contacting management if necessary, and promoting the company’s wine club, tasting room, and upcoming events to enhance the guest experience and drive engagement. Additionally, the Server contributes to efficient operations by performing opening and closing duties, side work such as cleaning and stocking, and ensuring all company policies and safety standards are upheld throughout the shift.

Candidates for the Server position should possess a high school diploma or GED equivalent and have at least six months of serving experience within a comparable restaurant setting. Familiarity with point-of-sale systems such as OpenTable and DinerWare is advantageous. The company requires relevant certifications such as TIPS and California Food Handlers, with age restrictions aligning with legal alcohol service regulations. Fluency in English, excellent communication skills, and an ability to multitask in a demanding atmosphere are essential traits for success in this position.

Delicato Family Wines is not only committed to providing great products and services but also to creating a workplace where employees can thrive with opportunities for personal growth and advancement. The role of Server provides an excellent opportunity for individuals passionate about hospitality and the wine industry to develop professionally in a supportive and rewarding environment.