
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
401K with company match
wellness programs
Local discounts
employee hotel rates
Job Description
Pyramid Global Hospitality is a renowned leader in the hospitality industry, committed to a "People First" culture that places the well-being and growth of its employees at the forefront. With an expansive portfolio of over 230 properties worldwide, Pyramid Global Hospitality emphasizes inclusivity, diversity, and career development within its workforce. Their dedication extends beyond offering just jobs; the company fosters an environment where employees can thrive professionally and personally by promoting continuous learning, mentorship, and opportunities for advancement. Employees benefit from comprehensive packages including health insurance, retirement plans, and generous paid time off, supplemented by unique perks such as on-site wellness programs, local discounts, and special employee rates on hotel stays. This commitment to both employees and guests ensures Pyramid Global Hospitality delivers exceptional service consistently across all its properties.
One of the flagship properties under Pyramid Global Hospitality is the Doubletree by Hilton Jacksonville Airport, a hotel known for its vibrant culture and stellar employment benefits, including a robust 401(k) plan with company match and lucrative bonus programs. The property takes pride in being a top employer in the area, where employees are valued as crucial contributors to delivering memorable guest experiences. The team culture is defined by core values centered on personal development, inclusiveness, and fostering success. Employees at the Doubletree Jacksonville Airport are encouraged to embrace their passions and drive within a supportive, collaborative environment designed to not only succeed in hospitality but to inspire and cultivate leaders for the future.
The role available at the Doubletree by Hilton Jacksonville Airport is for a Restaurant Server position, aimed at energetic, customer-focused candidates who are enthusiastic about delivering exceptional dining experiences. This role is pivotal in setting the tone for the restaurant's service and guest interactions. Responsibilities include maintaining clean and inviting tables, presenting menus, and serving food and beverages with accuracy and flair. The ideal candidate must be quick-thinking with an engaging demeanor, adept at describing menu offerings and making guests feel welcome throughout their culinary journey. Collaborative teamwork is essential, as servers work closely with kitchen and bar staff to ensure seamless service.
This position offers a fantastic opportunity for individuals passionate about hospitality to grow and flourish within a world-class property. Candidates with 2-4 years of experience in food service, who possess a strong knowledge of wine, beer, cocktails, and spirits, and who thrive in a fast-paced environment where excellent communication skills are paramount, will find this role particularly rewarding. The company values those who can sell menu items descriptively and who are committed to resolving guest concerns efficiently, leaving lasting positive impressions.
Overall, Pyramid Global Hospitality at Doubletree by Hilton Jacksonville Airport promises not just a job, but a pathway for career growth, meaningful engagement, and a chance to be part of a global community dedicated to excellence and employee happiness. Prospective employees can expect competitive compensation aligned to their experience and skills, within a nurturing environment that celebrates diversity and inclusivity, ensuring everyone has a voice and an opportunity to succeed.
One of the flagship properties under Pyramid Global Hospitality is the Doubletree by Hilton Jacksonville Airport, a hotel known for its vibrant culture and stellar employment benefits, including a robust 401(k) plan with company match and lucrative bonus programs. The property takes pride in being a top employer in the area, where employees are valued as crucial contributors to delivering memorable guest experiences. The team culture is defined by core values centered on personal development, inclusiveness, and fostering success. Employees at the Doubletree Jacksonville Airport are encouraged to embrace their passions and drive within a supportive, collaborative environment designed to not only succeed in hospitality but to inspire and cultivate leaders for the future.
The role available at the Doubletree by Hilton Jacksonville Airport is for a Restaurant Server position, aimed at energetic, customer-focused candidates who are enthusiastic about delivering exceptional dining experiences. This role is pivotal in setting the tone for the restaurant's service and guest interactions. Responsibilities include maintaining clean and inviting tables, presenting menus, and serving food and beverages with accuracy and flair. The ideal candidate must be quick-thinking with an engaging demeanor, adept at describing menu offerings and making guests feel welcome throughout their culinary journey. Collaborative teamwork is essential, as servers work closely with kitchen and bar staff to ensure seamless service.
This position offers a fantastic opportunity for individuals passionate about hospitality to grow and flourish within a world-class property. Candidates with 2-4 years of experience in food service, who possess a strong knowledge of wine, beer, cocktails, and spirits, and who thrive in a fast-paced environment where excellent communication skills are paramount, will find this role particularly rewarding. The company values those who can sell menu items descriptively and who are committed to resolving guest concerns efficiently, leaving lasting positive impressions.
Overall, Pyramid Global Hospitality at Doubletree by Hilton Jacksonville Airport promises not just a job, but a pathway for career growth, meaningful engagement, and a chance to be part of a global community dedicated to excellence and employee happiness. Prospective employees can expect competitive compensation aligned to their experience and skills, within a nurturing environment that celebrates diversity and inclusivity, ensuring everyone has a voice and an opportunity to succeed.
Job Requirements
- High school diploma or equivalent
- minimum two years of experience in food service
- knowledge of alcoholic beverages
- excellent interpersonal and communication skills
- ability to multitask and work efficiently under pressure
- availability to work flexible shifts including weekends and holidays
- passion for customer service and hospitality
Job Qualifications
- Two to four years of food service experience
- knowledge of wine, beer, cocktails, and spirits
- excellent communication skills
- ability to work under pressure in a fast-paced environment
- engaging and welcoming personality
- passion for creating an exceptional experience for all guests
- descriptive selling skills
Job Duties
- Prepare the restaurant pre-shift for the service ahead
- greet guests as they arrive or move about the restaurant
- guide guests on their culinary journey through descriptive selling of the menu
- be accurate in your order taking, confirming all special requests
- be the master of the menu, understanding the details to enhance the conversation
- work collaboratively with other restaurant servers and kitchen/bar staff
- assist guests who have concerns to guide them to a resolution that leaves them happy
- finalize the experience through timely and accurate bill presentation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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