Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Employee wellness programs
Job Description
Bally's Kansas City Casino is a premier destination offering a vibrant gaming experience combined with excellent dining and entertainment options. Known for its commitment to guest satisfaction and high standards of service, Bally's provides a luxurious environment where guests can enjoy world-class gaming along with personalized hospitality. As a prominent player in the casino and hospitality industry, Bally's Kansas City Casino emphasizes promoting a safe, secure, and welcoming atmosphere for both guests and employees. The casino boasts a rich array of amenities including multiple dining venues, entertainment spaces, and gaming options that attract a diverse clientele ranging from casual visitors... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in food and beverage service
- ability to communicate effectively
- strong customer service skills
- ability to maintain professionalism under pressure
- punctuality and reliability
- adherence to safety and security protocols
Job Qualifications
- high school diploma or equivalent
- previous experience in hospitality or food and beverage service
- strong interpersonal and communication skills
- ability to maintain a professional appearance and demeanor
- knowledge of food and beverage preparation
- ability to work collaboratively with different departments
- attention to detail and customer service orientation
- familiarity with casino environment preferred
Job Duties
- respond to guests needs promptly and professionally
- take food and beverage orders using one-on-one service
- provide personalized service using guest's name
- review VIP reservations with Casino Host
- collaborate with Culinary Department to learn daily menu items
- process and deliver guest orders exceeding expectations
- observe guest satisfaction and respond to additional requests
- maintain cleanliness and organization of the work area
- prepare and serve alcoholic and non-alcoholic beverages
- ensure timely clearing of dishes and cleanliness of service areas
- maintain organized Micros station and accurately ring in drinks
- arrive on time and ready to work
- ensure safety and security of team members and guests
- comply with all casino policies and procedures
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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