Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Career development opportunities
team events
Job Description
DraftKings Sports & Social Troy is an innovative and dynamic entertainment venue located in the prestigious Somerset Collection in Troy, Michigan. This venue brings the ultimate fan experience to sports enthusiasts, combining the excitement of live sports viewing with high-quality dining and social entertainment. Featuring a massive 32-foot big screen media wall and over 20 HDTVs, DraftKings Sports & Social Troy ensures that guests never miss a moment of the action. The establishment offers an extensive beer selection, large eats, live music, a DraftKings Lounge, a crush bar, an inviting outdoor patio, and interactive games, making it a premier destination... Show More
Job Requirements
- At least 1 year of serving experience in a fast paced food and beverage venue
- knowledge of liquor brands and beverage preparation
- must meet state legal age requirements
- must speak fluent English
- alcohol awareness certification or valid food handler card
- ability to stand and move efficiently during shifts
- ability to lift and carry items weighing up to 50 pounds
- ability to communicate clearly and professionally
- willingness to work nights, weekends and holidays
Job Qualifications
- At least 1 year of serving experience in a fast paced food and beverage venue, preferably nightclub environment
- knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred
- must meet state legal age requirements
- must speak fluent English, other languages preferred
- must be courteous, pleasant and good natured
- strong communication skills for interacting with guests, bartenders, wait staff, cooks, and supervisors
- alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government
- proficient reading and writing abilities
- basic math skills
- availability to work nights, weekends and/or holidays
Job Duties
- Greet all guests and take beverage and food orders in a prompt and professional manner
- serve cocktails and/or menu items to bar guests
- up-sell when taking orders
- show energetic, outgoing, fun personality while maintaining professionalism
- provide outstanding and professional service with a smile to ensure guest satisfaction
- communicate effectively and clearly with co-workers and kitchen staff verbally and via point of sales system
- communicate with guests clearly, patiently and with good humor
- be well-versed in all concept products and menu items to guide guest experience and sell food and beverage items
- consistently check guests' identification to ensure legal drinking age
- monitor guest behavior and alcohol consumption and notify management of incidents
- complete all assigned side work
- accurately account for all sales and payments
- alert management of any service or safety issues
- make service recovery gestures to ensure guest satisfaction
- promote teamwork and quality service through communication with other departments
- coordinate with bartenders and kitchen for ordering and receipt of food and beverages
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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