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Job Overview
Employment Type
Temporary
Compensation
Hourly
Range $9.50 - $16.00
Work Schedule
Weekend Shifts
Benefits
competitive hourly wage
Tips based on service
Job Description
This job opening is for a Server position in a restaurant setting, offered on a temporary employment basis. The establishment, characterized as a hospitality venue focused on providing excellent food and beverage service, seeks enthusiastic individuals who thrive in a fast-paced, customer-oriented environment. The restaurant likely values professionalism, friendliness, and efficiency as key components of its guest experience. The role emphasizes collaboration among team members including kitchen staff and bartenders, creating a seamless dining atmosphere for guests. Compensation includes a competitive hourly wage supplemented by tips, reflecting the importance of service quality and customer engagement in earning potential.
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Job Requirements
- Ability to stand for long periods and walk throughout the shift
- Ability to lift and carry items weighing up to 25 pounds, such as trays and boxes
- Ability to work in a busy, sometimes noisy environment
- Availability to work shifts including evenings, weekends, and holidays depending on the restaurant's hours of operation
- Food safety certification may be required
- Alcohol service certification may be required
Job Qualifications
- High school diploma or equivalent
- Food safety certification may be required
- Previous experience as a server or in a customer service role is preferred
- Experience with cash handling and POS systems
- Knowledge of food and beverage service techniques and restaurant operations
- Excellent communication and interpersonal skills
- Strong customer service skills, with the ability to engage with guests and address their needs effectively
- Ability to multitask and work efficiently in a fast-paced environment
- Strong organizational skills and attention to detail
- Ability to remain calm under pressure and handle difficult situations with professionalism
- Alcohol service certification may be required
Job Duties
- Greet and seat guests in a friendly and welcoming manner
- Present menus and answer questions regarding menu items, ingredients, or specials
- Take customer orders accurately and ensure special requests are communicated to the kitchen and bar
- Serve food and beverages efficiently and in accordance with restaurant standards
- Ensure all food and drink orders are presented neatly and with the correct garnishes
- Offer recommendations and upsell menu items to enhance the guest experience
- Provide outstanding customer service by engaging with guests in a friendly and professional manner
- Ensure guests' needs are met, including refills, condiments, and other requests
- Address any customer complaints or concerns promptly, maintaining a calm and positive demeanor
- Create a positive atmosphere by engaging with guests and ensuring a comfortable dining experience
- Accurately process guest transactions through the point-of-sale (POS) system, including cash, credit card, and other forms of payment
- Ensure all charges are correct, provide receipts, and maintain accurate records of tips according to company policies
- Handle cash transactions and tips efficiently and securely, following all company guidelines
- Ensure dining areas are clean, organized, and ready for guests, including setting tables, stocking utensils, and replenishing supplies
- Clean and reset tables promptly after guests leave, ensuring the area is ready for the next party
- Ensure restrooms and common areas are tidy and well-stocked
- Follow all food safety and sanitation guidelines to ensure food is handled, stored, and served correctly
- Adhere to health and safety regulations, including proper handling and disposal of waste
- Ensure alcohol service is compliant with legal drinking age laws and company policies
- Monitor and assist in managing inventory levels for dining and beverage supplies, including condiments, utensils, napkins, and other essential items
- Report any shortages or inventory issues to management for timely restocking
- Work closely with kitchen staff, bartenders, and other servers to ensure smooth operations and timely service
- Communicate effectively with team members to ensure that orders are correctly fulfilled and guests are satisfied
- Assist in training new servers or other staff as needed
- Collaborate with team members during busy periods to ensure an efficient flow of service
- Assist with setting up and preparing for private events, banquets, or special functions
- Provide support during high-volume events, ensuring a smooth dining experience for large groups
- Help with tear down and cleaning up after events, ensuring that all areas are returned to a ready state for regular service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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