Server, Detroit Hockeytown Restaurant

Delaware North Sportservice is a renowned hospitality service provider operating in various high-profile venues across the United States, including iconic sports arenas, national parks, and casinos. Among its many prestigious locations is the Detroit Hockeytown Restaurant, located in the heart of Detroit, Michigan. This establishment offers guests a vibrant dining experience within the exciting environment of Little Caesars Arena, the home to the NHL's Detroit Red Wings and the NBA's Detroit Pistons. The arena itself, with a seating capacity of over 20,000, opened its doors in 2017 and quickly established itself as a premier destination for sports enthusiasts and visitors alike.

Delaware North is known for its commitment to excellence, not only in the quality of food and beverage services it delivers but also in its dedication to its employees. The company values the personal and professional growth of its team members, emphasizing a supportive work environment that fosters success and career development. Being a family-owned company with more than a century of history, Delaware North combines tradition with innovation, offering unique employment opportunities in a variety of settings that range from restaurants and hotels to retail and gaming.

In seeking Servers for the Detroit Hockeytown Restaurant, Delaware North is looking for dynamic individuals to join its team on both a full-time and part-time basis. The role of the Server is crucial, as these team members are the face of the restaurant, responsible for creating memorable dining experiences for every guest. Candidates will engage directly with patrons, providing menus, communicating specials, answering questions, and ensuring that each guest's needs are met with professionalism and warmth.

This position involves a range of responsibilities including accurately taking and entering orders, serving food and drinks, handling payments, and collaborating closely with kitchen and bar staff. Servers must also adhere strictly to alcohol service policies, including the responsible serving of alcoholic beverages and ID verification. Beyond guest interaction, this role requires attention to maintaining a clean, sanitized, and organized workplace to uphold health and safety standards.

Delaware North offers competitive wages starting at $6.50 per hour, exclusive of any tips earned, recognizing the importance of financial reward reflective of the hospitality sector's norms. The company also provides a comprehensive benefits package tailored to support the wellbeing of their employees. Benefits include weekly pay, flexible scheduling options, employee discounts, and extensive health coverage options such as dental and vision insurance, 401(k) with a company match, paid vacation, parental leave, and tuition reimbursement for eligible team members.

Ideal candidates for the Server position will have experience with cash and credit card handling, a track record of working in fast-paced, high-volume service environments, and familiarity with point-of-sale systems. Although no formal education such as a high school diploma or GED is required, practical experience and dedication to delivering exceptional customer service are essential. Physical endurance is necessary as the job involves standing, walking, lifting trays up to 35 pounds, and maneuvering through a busy dining space.

Joining Delaware North means becoming part of a global legacy that values its people, offering ample opportunities for professional growth in various areas of hospitality. For those passionate about the industry and eager to work in an energetic setting like Detroit’s Little Caesars Arena, this is a compelling chance to build a rewarding career while contributing to unforgettable guest experiences. Delaware North is an equal opportunity employer, encouraging diversity and inclusion in its recruitment process without discrimination based on race, gender, age, or any protected status.