Server- Denny's #9550 - Tulare, CA

Visalia, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $16.90

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Dependent Care

401(k) with employer match

short-term disability

long-term disability

Employee assistance program

employee discount

Referral Bonus

Job Description

Denny's is a well-established and beloved full-service restaurant chain known for its welcoming atmosphere, classic American cuisine, and round-the-clock service. With locations across the United States, including the Tulare, CA area, Denny's prides itself on delivering a friendly dining experience for guests from all walks of life. The company is dedicated to creating a positive work environment that values teamwork, customer service excellence, and opportunities for growth and advancement. As a family-friendly dining spot, Denny's serves a variety of meals, from breakfast favorites to hearty dinner options, catering to customers seeking comfort food and a casual dining experience. The Tulare location seeks to continue its tradition of excellent guest service and community engagement.

The role of Server at the Tulare Denny's is essential in providing an outstanding dining experience for guests. Reporting directly to the General Manager and Restaurant Manager, the Server’s primary responsibility is to greet, seat, and assist guests courteously and efficiently. This position combines the art of attentive service with operational duties such as taking accurate orders, delivering meals promptly, and processing payments with precision. Servers at Denny's are expected to enhance the guest experience through suggestive selling, consistently aiming to meet and exceed guest check average targets. Beyond direct customer interaction, Servers collaborate with kitchen and service staff to maintain a clean, organized dining environment and handle side tasks like pre-bussing and resetting tables. This role demands excellent communication skills, a friendly demeanor, and the ability to work under pressure in a fast-paced restaurant setting.

Employment with Denny's in this position offers competitive benefits for eligible full-time employees, including medical, dental, and vision coverage, as well as access to a 401(k) plan with employer matching contributions. Additional perks include dependent care assistance, short- and long-term disability plans, and an Employee Assistance Program (EAP) designed to support employee wellbeing. Employees also enjoy exclusive discounts across multiple company-affiliated restaurants and special referral bonuses. The company supports career growth by offering on-the-job skills training and advancement opportunities, emphasizing internal promotion and development. Working as a Server at Denny's Tulare location is not just about serving food and beverages; it is about being part of a community-focused team, committed to upholding Denny's brand values and delivering exceptional hospitality at every guest interaction.

Job Requirements

High school diploma or equivalent
previous customer service experience preferred
ability to work flexible hours including nights, weekends, and holidays
strong communication skills in English
ability to lift up to 30 lbs
basic math skills
ability to stand and walk for extended periods
ability to work effectively in a team environment
adherence to uniform and grooming standards
ability to learn and follow company policies and procedures
must pass all required training and tests
ability to handle cash and operate a POS system
compliance with health and safety regulations
ability to handle potentially hazardous materials safely

Job Qualifications

Must be able to communicate effectively in English both orally and in writing
must be able to pass all required tests and training requirements for the position
must be able to work in a team environment
meets Denny's uniform and grooming standards and maintains them throughout the shift
must be able to work a flexible schedule, including holidays, nights and weekends
possesses excellent guest service skills
possesses basic math skills (add, subtract, multiply and divide)
must be dependable and able to learn basic tasks and follow instructions
places a value on diversity and shows respect for others
ability to lift and carry supplies and equipment up to 30 lbs
ability to raise a tray weighing up to 25 lbs to shoulder height
able to bend, stoop, reach, wipe, lift, and grab
must have sufficient mobility to move and operate in the work area
must be able to stand and walk throughout a 4 to 8 hour shift
must be able to hear well in a loud environment to respond to employee and guest needs
must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
must be able to observe and differentiate between monetary denominations
must be able to serve all Denny's menu products
must be able to operate a point of sale system
must be able to work around potentially hazardous chemicals

Job Duties

Promotes company mission, vision and core values
demonstrates a sense of urgency when serving guests
meets service cycle timing standards
greets guests immediately upon arrival and acknowledges them at departure
assists with guests seating, utilizing proper arrival order and rotation procedures
assists with any special needs
suggestively sells and achieves guest check average targets
accurately enters orders on the point of sale system
prepares beverage orders as well as some appetizers, salads, and desserts
checks prepared orders for completeness and presentation
delivers food and beverage orders timely and in accordance with standards
attends to guests during the entire dining experience in a prompt and courteous manner
demonstrates knowledge of station and floor breakdowns
possesses strong product and menu knowledge
uses proper telephone etiquette
assists with to go orders
pre-busses tables in a timely manner
clears, cleans and presets tables promptly upon guests departure
addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
willingly assists others without being asked
maintains cleanliness and organization of the dining room and service area
completes all required side-work, including deep cleaning assignments
provides prompt and courteous service and is cordial to all team members and guests
adheres to Denny's brand standards and internal policies and procedures