Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
complimentary hotel room nights at Hyatt hotels world-wide
unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide
Bereavement Pay
Jury Duty Pay
Vacation leave
sick leave
new child leave
Medical insurance
Dental Insurance
Vision Insurance
Discounted prescriptions
Life insurance
Disability insurance
Flexible spending account
retirement savings plan option (401k) with employer match
Employee stock purchase plan
Complimentary employee meals
Direct Deposit
Competitive wages
Job Description
Hyatt Regency Houston-Downtown is a premier hotel located in the heart of Houston, Texas. As part of the renowned Hyatt Hotels Corporation, it is recognized globally for its commitment to excellence in hospitality and guest services. Hyatt has been consistently named one of the "100 Best Companies to Work For" by Fortune and Great Place To Work, earning this distinction for 12 consecutive years. This recognition highlights the company’s dedication to fostering a positive and inclusive work environment where employees are supported and valued. Hyatt Regency Houston-Downtown offers guests a sophisticated experience combining modern amenities with genuine hospitality in a... Show More
Job Requirements
- Ability to lift moderate weight, up to 35 lbs
- ability to stand and/or walk for long for entirety of shift
Job Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- strong interpersonal and communication skills
- must be able to work a flexible schedule including evenings, weekends and holidays
- TABC and Texas Food Handler Certification required
- previous experience in a high-volume bar or lounge setting preferred
- knowledge of spirits, wine, beer, and craft cocktails is a plus
- enthusiasm for hospitality and guest service
Job Duties
- Greet guests warmly and build rapport through genuine, casual conversation
- guide guests through cocktail and beverage selections with confident knowledge and thoughtful recommendations
- accurately take beverage orders and enter them into the POS system
- ensure timely delivery of all drinks
- present beverages in an appealing, professional manner, maintaining high standards of cleanliness and presentation
- monitor guest satisfaction and anticipate needs throughout their visit
- maintain a clean, organized, and inviting bar lounge environment
- collaborate with bartenders and fellow team members to ensure seamless service
- uphold all safety and responsible alcohol service protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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