Job Overview
Employment Type
Internship
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
flexible scheduling
Career advancement opportunities
Job Description
This job opening is with a prestigious restaurant or club known for providing an exceptional dining and social experience to its guests. The establishment prides itself on delivering high-quality service in a sophisticated, high-volume environment. Committed to both culinary excellence and customer satisfaction, the venue combines an elegant atmosphere with professional standards set by experienced managers and chefs. It is a place where teamwork, professionalism, and attention to detail contribute significantly to the overall guest experience, making it a favored destination for both local patrons and visitors. The employment is designed for individuals who are enthusiastic about hospitality and ready... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of experience as server or cocktail in a similar high-volume restaurant or club environment
- One year experience in fine dining establishment preferred
- Experience in marketing or related internship preferred
- Ability to work effectively in a team under high stress and high volume
- Proficient communication skills
- Multilingual skills a plus
- Basic computer literacy including POS system usage
- Social media experience with platforms like Facebook and Twitter
- Basic math and calculator skills
- Knowledge of guest check tendering
- Extensive knowledge of food and wine
- Ability to physically lift at least 50 lbs
- Ability to stand or walk for long periods without assistance
Job Qualifications
- 2-year experience as a server/cocktail in a similar, high-volume restaurant/club environment or 1-year experience in a fine dining establishment required
- 1-year experience in marketing nightclubs or restaurants and/or related experience in a retail or marketing internship or related university marketing course work preferred
- Ability to work as part of a team in a high stress & a high-volume environment
- Good communication skills
- multilingual is a plus
- Ability to read and write in English proficiently
- Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media
- Basic computer skills and experience with POS systems
- Basic math skills and the ability to use a calculator
- Knowledge of different types of tendering guest checks
- Extensive knowledge about food and wine and ability to confidently speak on and properly serve such items
- Ability to up sell
- Physically able to lift and carry at least 50 lbs on a tray or arm service where it applies
- Physically able to walk or stand without assistance on various surfaces for an extended period of time
Job Duties
- Consistently following sequence of service utilizing all proper procedures standardized by venue managers and chefs
- Effectively communicating with management and service staff in order to fulfill and address any issues or needs requested by guests and or other employees
- Working as a team, assisting all guests' and employees' needs and inquiries
- Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members
- Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages, and command full menu knowledge at all times and preparation methods
- Greeting guests in a positive, friendly manner and making them feel welcome
- Guiding guests through all phases of their experience
- Anticipating the guests' needs and responding appropriately with a sense of urgency
- Maintaining a level of professionalism, that will make guests want to return
- Bidding farewell to guests, using guest's name when known, and encourage them to return
- Deliver to guest table according to steps of service
- Provides direction to and assistance to support staff to ensure proper service
- Assist in running items, bussing tables and setting tables when necessary
- Maintaining cleanliness and organization of side stations, tables and POS stations
- Performing all opening and closing duties, based upon shift assignment
- Building and establishing a personal clientele
- Encourage guests to make weekly table reservations
- Adhere to weekly table and guest list requirements
- Assist in developing restaurant database through networking and completing data cards
- Participate in weekly marketing requirements
- Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department
- Conforming to the department grooming standards, uniform or attire, and jewelry policy
- Responsible for a cash bank or impressed bank issued at the beginning of service
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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