Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Day Shifts
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences and promoting a culture of inclusivity and diversity among its associates. Within its prestigious portfolio, Renaissance Hotels stands out by emphasizing unique and authentic experiences that connect guests with the vibrant neighborhoods they visit. Located in Indian Wells, California, Renaissance Indian Wells Resort offers travelers a blend of luxury, comfort, and cultural immersion, making every stay memorable.
This position is for a Guest Service Expert within the Food and Beverage & Culinary category at Renaissance Indian Wells Resort. This full-time, non-management role offers a wage of $16.90 per hour with tip eligibility and requires full availability for day and evening shifts. The Guest Service Expert is more than just a server who delivers food and beverages; they create memorable, personalized experiences that resonate beyond dining. This role demands proactive engagement in various service-oriented activities, including setting tables, coordinating with kitchen staff, and ensuring guest satisfaction through attentive interactions.
The ideal candidate takes initiative to seamlessly blend customer service with operational duties, contributing to an elevated guest experience. This involves not only serving but also maintaining the highest standards of cleanliness and organization in work and storage areas. Guest Service Experts actively participate in physical tasks such as lifting, carrying, and positioning items weighing under 50 pounds, reaching high places, and performing movements requiring bending, twisting, stretching, and crouching. These physical demands underscore the energetic nature of the role, as the associate will be on their feet, moving around various surfaces, some of which may be sloped or slick.
Additionally, the position requires adherence to company policies and procedures, maintaining professional appearance and communication, and creating a safe work environment. This role is vital in ensuring that every guest’s transaction and interaction contributes positively to their overall experience at the resort. Candidates should have at least a high school diploma or equivalent such as a GED, and while less than one year of relevant experience is acceptable, no supervisory experience or licenses are required.
Marriott International champions equal opportunity employment, valuing diversity, and creating an accessible workplace for all individuals. This commitment ensures that every associate feels welcomed and celebrated for their unique contributions. Joining Renaissance Hotels means becoming part of a global team dedicated to helping guests explore and enjoy new cultures and neighborhoods, going beyond traditional hospitality to deliver rich, immersive experiences. If you are an enthusiastic and service-oriented individual ready to become your best version in an inspiring work environment, this opportunity at Renaissance Indian Wells is an excellent match.
This position is for a Guest Service Expert within the Food and Beverage & Culinary category at Renaissance Indian Wells Resort. This full-time, non-management role offers a wage of $16.90 per hour with tip eligibility and requires full availability for day and evening shifts. The Guest Service Expert is more than just a server who delivers food and beverages; they create memorable, personalized experiences that resonate beyond dining. This role demands proactive engagement in various service-oriented activities, including setting tables, coordinating with kitchen staff, and ensuring guest satisfaction through attentive interactions.
The ideal candidate takes initiative to seamlessly blend customer service with operational duties, contributing to an elevated guest experience. This involves not only serving but also maintaining the highest standards of cleanliness and organization in work and storage areas. Guest Service Experts actively participate in physical tasks such as lifting, carrying, and positioning items weighing under 50 pounds, reaching high places, and performing movements requiring bending, twisting, stretching, and crouching. These physical demands underscore the energetic nature of the role, as the associate will be on their feet, moving around various surfaces, some of which may be sloped or slick.
Additionally, the position requires adherence to company policies and procedures, maintaining professional appearance and communication, and creating a safe work environment. This role is vital in ensuring that every guest’s transaction and interaction contributes positively to their overall experience at the resort. Candidates should have at least a high school diploma or equivalent such as a GED, and while less than one year of relevant experience is acceptable, no supervisory experience or licenses are required.
Marriott International champions equal opportunity employment, valuing diversity, and creating an accessible workplace for all individuals. This commitment ensures that every associate feels welcomed and celebrated for their unique contributions. Joining Renaissance Hotels means becoming part of a global team dedicated to helping guests explore and enjoy new cultures and neighborhoods, going beyond traditional hospitality to deliver rich, immersive experiences. If you are an enthusiastic and service-oriented individual ready to become your best version in an inspiring work environment, this opportunity at Renaissance Indian Wells is an excellent match.
Job Requirements
- High school diploma or equivalent
- Less than one year of related experience
- No supervisory experience required
- No licenses or certifications required
- Full availability for day and evening shifts
- Ability to perform physical tasks including lifting and reaching
- Professional appearance and communication
- Ability to follow company policies and safety procedures
Job Qualifications
- High school diploma or equivalent such as GED
- Less than one year of related experience acceptable
- No supervisory experience required
- Ability to follow company procedures and safety guidelines
- Strong interpersonal and communication skills
- Willingness to perform physically demanding tasks
- Customer service orientation with a commitment to creating memorable guest experiences
Job Duties
- Set tables and prepare dining areas for guests
- Coordinate effectively with kitchen staff to ensure timely service
- Engage and interact with guests to enhance their dining experience
- Serve food and beverages with professionalism and attentiveness
- Maintain cleanliness and organization of work and storage areas
- Perform physical tasks including lifting, carrying, reaching high places, bending, twisting, stretching, and crouching as required
- Adhere to company policies, maintain a professional appearance and communication at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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