CEC Entertainment logo

Server - Cast Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
Meal Discount
flexible schedule
scholarships
Perks and Discounts programs
Employee Referral Program
CEC Cares Fund

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment. The company proudly operates the iconic brands Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade, providing a unique combination of food, fun, and interactive play environments for families and children. Chuck E. Cheese alone celebrates over half a million birthdays every year and is dedicated to creating joyful, lasting memories for kids through safe, entertaining experiences. The company’s commitment to safety and community engagement is reflected in its Kid Check program, which ensures a secure environment for children, and its substantial donations of over $24 million to schools and nonprofits. Recently recognized with the "Best in STEM" award and named one of America’s Greatest Workplaces, CEC Entertainment demonstrates industry leadership not only in operational excellence but also in innovation and employee well-being.

Peter Piper Pizza complements the company’s portfolio by offering a neighborhood pizzeria experience where quality food and fun are seamlessly integrated. The brand promotes physical wellness and motor skill development through various attractions, ensuring that family time is both entertaining and beneficial. Together, these brands operate nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, proudly fostering an inclusive, diverse culture that celebrates the joy of play.

This exciting role is for Servers at Chuck E. Cheese, who play a crucial part in delivering outstanding guest experiences. Servers are responsible for providing excellent customer service by delivering food and refreshments to customers in a timely and friendly manner. This position is perfect for first-time job seekers or those looking to build a rewarding career in the hospitality and entertainment industry. Employees benefit from cross-training opportunities, which empower them to learn various roles within the company, enhancing career development and growth. Over 60% of management positions are filled by promoting from within, emphasizing the company’s dedication to employee advancement.

The Server position offers competitive pay, including commission-based earnings with potential ranging from $0.50 to $10.00 for each Membership sold and $0.15 to $3.00 for each Fun Pass sold, paid out bi-weekly. Non-exempt employees have slightly different commission rates. An attractive "Work Today, Get Paid Tomorrow" program allows employees to access earned wages without waiting for the traditional paycheck schedule.

Servers enjoy a dynamic work environment that includes standing, bending, kneeling, and lifting up to 50 pounds, making physical stamina important. The workplace is lively, with flashing lights, mechanical equipment, and loud noises, ensuring an energetic atmosphere suitable for enthusiastic individuals who thrive in fast-paced settings.

CEC Entertainment offers a wide range of benefits and perks for its employees, including a 50% meal discount during shifts, flexible scheduling, scholarship opportunities, perks and discounts programs, employee referral bonuses, and the CEC Cares Fund, which provides financial assistance during emergencies. The company is committed to maintaining rigorous health and sanitation standards to protect both employees and guests, with reasonable accommodations available to support individuals with disabilities.

At CEC Entertainment, diversity, inclusion, and culture are core values. The company is an Equal Opportunity Employer dedicated to creating a workforce that reflects the diverse backgrounds and perspectives of its customers and communities. Everyone, regardless of race, gender identity, or any other protected status, is encouraged to apply and contribute to the mission of making every family outing memorable at Chuck E. Cheese and Peter Piper Pizza.

Job Requirements

  • Be at least 15 years of age
  • Available to work various shifts
  • Excellent customer service skills
  • Energetic and enthusiastic personality
  • Ability to lift or carry objects weighing up to 50 pounds
  • Ability to stand, bend, kneel, reach, push, pull, walk, and squat during scheduled shift
  • Ability to handle job stress and interact effectively with others
  • Willingness to comply with health and safety standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality is a plus
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Team player with a positive attitude
  • Basic math skills for handling transactions
  • Ability to stand and move for extended periods

Job Duties

  • Provide excellent customer service to guests
  • Deliver food and beverages promptly
  • Maintain cleanliness of service areas
  • Handle guest inquiries and resolve complaints effectively
  • Collaborate with kitchen and other staff for smooth service
  • Follow all safety and hygiene guidelines
  • Operate POS systems for transactions

Job Criteria

Experience

Entry Level (1-2 years)


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