Server / Cashier

Eastvale, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $20.00

Work Schedule

Standard Hours

Job Description

Farmer Boys is a renowned restaurant chain specializing in quality, made-from-scratch American comfort food served in a welcoming and family-friendly environment. Known for its commitment to fresh ingredients and exceptional customer service, Farmer Boys has established itself as a favorite dining destination, especially in areas where fast yet personalized service is appreciated. With a strong reputation built on the pillars of consistency, quality, and hospitality, the establishment prides itself on delivering an authentic experience to every guest who walks through its doors. The culture at Farmer Boys encourages teamwork, dedication, and a focus on excellence, making it an excellent place for motivated individuals to grow their careers in the restaurant industry. Working with the general manager and restaurant operations team, employees are empowered to make independent decisions that contribute directly to the restaurant's profitability and overall guest satisfaction.

The Server Cashier role at Farmer Boys is an exciting position designed for those who thrive in fast-paced environments and are passionate about delivering exemplary customer service. This non-exempt, full or part-time position focuses on providing guests with swift and friendly service, ensuring orders are processed accurately and efficiently, whether dine-in, takeout, or drive-thru. The role requires a multi-tasker who can handle diverse duties ranging from greeting guests, managing drive-thru and phone orders, to processing payments accurately at the cashier station. Server Cashiers are vital to maintaining the cleanliness and order of dining and surrounding areas, reinforcing the restaurant's commitment to hygiene and food safety standards.

In addition to customer interaction, this role demands a high attention to detail regarding order accuracy and food safety practices. Server Cashiers must adhere meticulously to food safety protocols, attend required training sessions, and promptly report any incidents or discrepancies to management. Physical stamina is key, as the position involves prolonged standing, walking, and lifting up to 40 pounds. Candidates with some restaurant or customer service experience, possessing a good work ethic and the ability to communicate effectively in English, will find this role rewarding. The company respects legal requirements for food handlers and expects employees to comply with safety standards to protect both customers and co-workers. Overall, the Server Cashier position at Farmer Boys is an excellent opportunity for individuals seeking hands-on experience in restaurant operations, offering a supportive team environment and the chance to contribute to a successful dining business while developing valuable skills in customer service and restaurant management.

Job Requirements

Minimum age of 16 years
ability to provide excellent customer service
proficiency in English speaking, reading, and writing
must obtain State or County mandated Food Handler Card
able to stand for up to 4 hours continuously
capable of lifting 40 pounds
ability to follow safety procedures and maintain cleanliness
commitment to punctuality and adherence to scheduled shifts

Job Qualifications

This is a restaurant operations job
Minimum age requirement is 16 years
Understands the importance of quality guest service
Ability to read and comprehend written instructions
Ability to speak, understand, take direction, read, and write in the English language
Must be able to present State or County mandated Food Handler Card within the time allowed for the specific State or County
While performing the duties of the job, the employee is regularly exposed to the risk of fumes
Requirements also include lifting (up to 40 pounds) while bringing in umbrellas, tables, chairs, and/or stocking supplies
Approximately 99% of the time is spent in standing and/or walking mode
0-3 Years of server, cashier, line cook, prep cook, or combination of experience in a restaurant or customer service establishment

Job Duties

REPORTS TO: General Manager CLASSIFICATION: Non-Exempt
Employees in this position provide guests with service and products as quickly, conveniently, and efficiently as possible in a friendly manner
Each server/cashier is responsible for ensuring proper and efficient service, ensuring that each shift contributes to the increased profitability of the restaurant using independent decision-making
Other duties as assigned
Provides excellent customer service before, during, and after taking orders
Greets guests upon arrival, make eye contact, and thanks guests when leaving
Maintains a clean dining room, patio, parking lot, etc., as assigned, in compliance with Farmer Boys standards
Successfully works the drive-thru window and works the phone for phone-in orders as assigned
Properly packages, checks, and delivers accurate orders to guests
Responsible for the accuracy of all orders, (dine-in, to-go, and drive-thru), that are delivered to the guest
Maintains stock and cleanliness of required work areas as directed by the Manager in Charge
Follows the work schedule as posted, unless a change in the schedule is arranged with the Manager in Charge
Accepts and accurately processes payments using the cash register operating system
Ensures all sales are processed according to policy
Informs the Manager in Charge of all sales, cash, or operating discrepancies
Follows policy concerning the amount of cash kept in the register
counts and verifies cash drawer per store policy
Proactively protects critical limits and standards assigned to product critical control points
Unwavering protection of the safety of the product above all other job priorities
Immediately notifies the Manager in Charge of any food safety risks
Required to periodically attend and implement assigned food safety training classes and education opportunities
Adheres to food safety standards and procedures
Immediately notifies the Manager in Charge of any guest accidents or injuries, and follows established procedures
Protects assets at all times but does not put self at risk
Practices safe work habits and reports any unsafe conditions to the General Manager
Reads, understand, and follows instruction and labeling system on all Safety Data Sheets
The use of solvents and industrial degreasers are required regularly to clean equipment, tools, and floors
fumes occur when cleaning
Physical requirements include standing (up to 4 hours at a time)
walking, bending, and stooping (while serving and stocking)