HOUSEpitality Family logo

Server - Casa del Barco Short Pump

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

meal benefits
Flexible Hours
Paid Weekly
PTO
Medical insurance
Dental Insurance
Vision Insurance
short term disability
basic life insurance
Tuition Reimbursement

Job Description

HOUSEpitality Restaurants is a well-established restaurant group that owns and operates four unique dining establishments in and around Richmond, VA: Boathouse, Casa del Barco, Island Shrimp Co., and Can Can Brasserie. Each location offers guests an exceptional dining experience with distinct atmospheres, fantastic views, and delicious food that encourages patrons to celebrate life one bite at a time. The group prides itself on fostering a welcoming and vibrant environment, both for its guests and its employees. Known collectively as The HOUSEpitality Family, the company places a strong emphasis on values such as integrity, knowledge, empowerment, and innovation. This value-driven approach is reflected in their commitment to quality service and employee development, making the group a highly sought-after place to work in the Richmond area’s hospitality scene.

The Server role at HOUSEpitality Restaurants is a pivotal position dedicated to delivering high-quality service that engages both internal teams and external guests. This is a front-line position that requires a combination of excellent communication skills, a positive attitude, and the ability to work well under pressure in a bustling environment. Servers at HOUSEpitality are tasked with creating memorable dining experiences by offering knowledgeable menu recommendations, efficiently taking orders using modern technology such as the ‘Toast Goes’ handheld POS system, and ensuring customer satisfaction throughout the entire visit. The role is designed for individuals who are passionate about hospitality, thrive in fast-paced settings, and are keen to provide exceptional service while enjoying their role and earning competitive wages.

Employment is flexible with regards to scheduling and includes paid time off which starts accruing from day one, illustrating the company’s commitment to valuing its team members. The server position offers a supportive environment with ongoing training, opportunities for career advancement, and a wide range of benefits including medical, dental, vision insurance, and tuition reimbursement programs for eligible employees. This opportunity is ideal for motivated individuals looking to grow professionally within a respected restaurant group that truly values its staff and actively promotes from within.

Job Requirements

  • Minimum age of 18 years
  • Prior serving experience
  • Ability to lift 50 pounds
  • Ability to go up and down stairs
  • Flexibility to work various shifts including weekends and holidays
  • Capacity to stand for extended periods
  • Positive attitude and ability to work well under pressure
  • Good communication skills
  • Ability to operate point-of-sale systems
  • Ability to follow directions

Job Qualifications

  • Prior server experience
  • Minimum age of 18 years
  • Ability to lift up to 50 pounds
  • Ability to climb stairs regularly
  • Capacity to thrive in a fast-paced environment
  • Flexibility to work various shifts including weekends and holidays
  • Ability to stand for extended periods
  • Strong communication and listening skills
  • Ability to follow directions

Job Duties

  • Provide high-quality service to guests
  • Communicate clearly and effectively with guests and team members
  • Use 'Toast Goes' handheld device to take and input orders
  • Make menu recommendations and upsell items
  • Ensure guests are satisfied and resolve any problems promptly
  • Collect and process payments accurately
  • Collaborate with other servers and kitchen/bar staff
  • Maintain cleanliness and adhere to safety standards
  • Perform additional duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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