Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $31,464.77 - $37,586.76
Work Schedule
Day Shifts
Weekend Shifts
Benefits
inclusive work environment
Opportunities for personal and professional development
training and mentoring programs
Employee discounts on hotel services
flexible scheduling
supportive team culture
competitive compensation
Job Description
Hyatt is a globally recognized hospitality company known for delivering exceptional guest experiences across its wide range of hotels and resorts. Committed to fostering a culture of care, Hyatt emphasizes personal and professional development of its team members in a supportive environment. The company’s dedication to quality service and innovation sets it apart as a leading name in the international hospitality industry. As an employer, Hyatt provides opportunities for growth, inclusivity, and learning, embracing diverse backgrounds and experiences to enhance its vibrant workplace culture.
The Server role at Hyatt offers an exciting opportunity to be part of a dyn... Show More
The Server role at Hyatt offers an exciting opportunity to be part of a dyn... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Six months related experience in hospitality or service industry
- Must be able to speak, read, write, and understand the primary language(s) of the workplace
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of co-workers and sister property staff
- Ability to understand other computer programs (i.e. Property Management System and Point of Sale)
- Ability to apply concepts of math including addition, subtraction, multiplication, and division, using whole numbers, common fractions, and decimals
Job Qualifications
- High school diploma or general education degree (GED)
- Six months related experience in hospitality or service industry
- Must be able to speak, read, write, and understand the primary language(s) of the workplace
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of co-workers and sister property staff
- Ability to understand other computer programs (i.e. Property Management System and Point of Sale)
- Ability to apply concepts of math including addition, subtraction, multiplication, and division, using whole numbers, common fractions, and decimals
Job Duties
- Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction
- Escort customers to their tables
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Describe and recommend wines to customers
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Inform customers of daily specials
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Take orders from patrons for food or beverage
- Must see to each guests' special needs (i.e. dietary, splitting dishes, paying special attention to children)
- Garnish and decorate dishes in preparation for serving
- Assist with running of food
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Manage order times and informs guests of any delays in service and informs management
- Suggests and describes desserts or coffee at the completion of the guests’ meal
- Prepare checks that itemize and total meal costs and sales taxes and collect payments from customers
- Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
- Clean tables or counters after patrons have finished dining
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware
- Perform food and beverage preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, brewing coffee, preparing hot or cold drinks, chilling wine
- Stock service areas with supplies such as coffee, food, tableware, and linens
- Fill salt, pepper, sugar, cream, condiment, and napkin containers
- Bring wine selections to tables with appropriate glasses, and pour the wines for customers
- Always ensure open lines of communication with all departments and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
- Maintain a high level of cleanliness and safety in the work area
- Ensure that all equipment is maintained in good, safe working condition
- Maintain an increased awareness of safety issues throughout the property
- Keep abreast of safety and emergency procedures and OSHA requirements
- Attend relevant meetings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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