Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
hourly wage
Employee Discounts
Training and Development
Work environment support
team events
Job Description
The Server Captain role at Amelia Gene's is a pivotal position focused on leadership and support within the service team. This is an hourly, non-exempt role designed to be a senior server position that helps uphold service excellence during all shifts without involving formal managerial responsibilities such as scheduling or hiring. Server Captains lead by example, providing hands-on assistance to servers, server assistants, and bartenders to maintain smooth service flow and high-quality guest interactions. They play a key role in training and mentoring new team members, supporting onboarding, and sharing valuable service knowledge, including expertise on the menu, wines, and... Show More
Job Requirements
- Minimum of 1 year of service experience at Amelia Gene's
- Strong communication skills
- Ability to lead by example
- High level of professionalism
- Guest focus and attention to detail
- Ability to positively influence team morale
- Solutions-oriented mindset
- Availability to work nights, weekends, and holidays
Job Qualifications
- Minimum of 1 year of service experience at Amelia Gene's
- Strong communication skills and the ability to lead by example
- High level of professionalism, guest focus, and attention to detail
- Ability to positively influence team morale and maintain a solutions-oriented mindset
- Must be able to work nights, weekends, and holidays as needed
Job Duties
- Lead by example in service standards, guest engagement, professionalism, and teamwork during all shifts
- Provide on-the-floor support to servers, server assistants, and bartenders to ensure smooth service flow
- Assist with the execution of pre-shift meetings when requested by management, sharing best practices, service tips, or wine/cocktail knowledge
- Serve as a resource for new team members during onboarding and training shifts, offering mentorship and guidance
- Communicate real-time feedback to management regarding service flow, guest needs, or operational challenges during shifts
- Support service for VIP guests, large parties, or other special assignments as directed
- Maintain full menu, wine, and cocktail knowledge to assist guests and support the team
- Uphold Amelia Gene's brand standards and service values at all times
- Meet weekly with the General Manager to discuss service performance, areas for improvement, and team needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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