Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
friendly work environment
Job Description
The establishment hiring for this position is a dynamic restaurant that prides itself on delivering exceptional dining experiences to its patrons. This restaurant offers a vibrant and welcoming atmosphere where guests can enjoy a diverse menu featuring a variety of food and beverage selections. Known for its commitment to quality service and maintaining an inviting ambiance, the restaurant ensures that every guest feels valued and has an enjoyable visit. This position is a full-time role within the hospitality sector, specifically focused on customer service and dining experience enhancement. The salary is competitive within the industry and is commensurate with experience... Show More
Job Requirements
- Must be able to stand or walk 8-10 hours at a time
- Must be able to bend, twist, turn, squat and rotate body
- Must be able to lift 15 pounds above the head
- Must be able to work a fluctuating schedule that includes nights, weekends, and holidays
- Ability to continually stand and/or walk entire shift
- Dexterity to use computerized cash register
Job Qualifications
- General math skills
- Verbal communication
- Customer service
- Resolving conflict
- Teamwork
- Persistence
- Energy level
- Selling to customer needs
- Thoroughness
- Professionalism
- Client relationships
Job Duties
- Prepares room for dining by table set up
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
- Provides fast friendly and professional service to all guests
- Helps patrons select food and beverages by presenting menu, offering cocktails, beer, or wine, suggesting courses, explaining the chef's specialties, identifying appropriate alcohol pairing, answering food preparation questions
- Transmits orders to bar and kitchen by recording patrons' choices, identifying patrons' special dietary needs and special requests
- Keeps kitchen staff informed by noting timing of meal progression
- Serves orders by picking up and delivering patrons' choices from bar and kitchen, delivering accompaniments and condiments from service bars
- Responds to additional patron requirements by inquiring of needs, observing dining process
- Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, being alert to patron spills or other special needs
- Concludes dining experience by thanking guests for visiting the restaurant, inviting patrons to return
- Obtains revenues by totaling charges, issuing bill, accepting payment, returning change or credit card or casino payment and signature slip to patrons
- Contributes to team effort by accomplishing related results as needed
- Maintains clean work areas always, replenishes stocks at end of shift and completes end of shift duties
- Follows outlet policies and procedures for operational flow at each side station and floor station
- Knows and promotes customer events and programs and can provide accurate information to guests
- Thanks guest for coming in and invites them back as guests leave their dining area
- Arrives for scheduled shift on time, with proper attire on
- Uniform must be clean and pressed at all times, with name tag and badge visible
- Knowledge of the daily chef and daily beer specials
- Knowledge of the daily sporting events and location of sporting events on TVs
Job Location
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