SERVER BANQUET

Joliet, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $9.25

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Career development opportunities

Retirement Plan

Employee assistance program

Training and Development

Job Description

Hollywood Casino Joliet is a prominent destination in the gaming and entertainment industry, offering guests an exciting and vibrant environment in the heart of Joliet, Illinois. As a recognized leader among integrated casino entertainment providers, Hollywood Casino Joliet is part of a larger network with 43 destinations across North America, delivering sports content, casino gaming, and memorable experiences through innovative platforms such as theScore Bet Sportsbook and Casino. The company prides itself on fostering an inclusive and diverse workplace culture, emphasizing sustainability and community engagement, and supporting the growth and development of its employees. This commitment sets Hollywood Casino Joliet apart as not only a place to work but a place where individuals can thrive, grow, and be part of the rapidly evolving entertainment landscape.

The available role at Hollywood Casino Joliet is tailored for a motivated and detail-oriented food service professional who is eager to contribute to exceptional guest experiences in a fast-paced gaming and dining environment. This position involves preparing and setting dining room and service areas according to established standards, greeting and assisting guests with questions about food and beverages, and ensuring prompt and courteous service throughout various types of events, including plated, buffet-style, and family-style meals. The role demands maintaining a professional appearance and demeanor consistently, opening and pouring wine, assisting with cleanup and breakdown tasks, and adhering strictly to all company policies and departmental procedures.

Ideal candidates will thrive in a dynamic environment requiring the ability to work independently, handle multiple duties efficiently, and communicate effectively with guests and team members alike. Physical stamina is important as the position requires lifting, carrying, pulling, and pushing objects weighing up to 75 pounds, along with the ability to stand and move rapidly for extended periods. The role also emphasizes flexibility to work evenings, weekends, and holidays as business demands require.

Beyond the fundamental tasks, this position is an opportunity to join a team that values professionalism, courtesy, and a strong work ethic, helping to support Hollywood Casino Joliet's mission to redefine entertainment. With a starting salary of $9.25 per hour, employees can expect a positive and supportive environment with opportunities for career advancement through dedication and performance. Those joining Hollywood Casino Joliet will experience a workplace culture passionate about changing the game in entertainment and hospitality.

Job Requirements

Work quickly and under minimal or independent supervision
Lift, carry push and pull in excess of 75 lbs
Maintain excellent relations with co-workers
Communicate both verbally and written in English
Ability to focus and maintain attention and complete tasks despite frequent stressful, emergency, critical or unusual interruptions
Interact in courteous, professional and rapid manner with all guest and staff
Respond quickly to all guest or staff requests
Perform a variety of duties, often changing from one task to another without loss of efficiency or composure
Maintain safe, clean and organized work areas and storage facilities
Must be able to stand and exert fast paced mobility for periods of up to 4 hours in length
Must have a good sense of balance, be able to bend and kneel
Ability to be self directed and make decisions
Ability to work evenings, weekends and holidays as business needs dictate

Job Qualifications

Ability to communicate both verbally and written in English
Ability to focus and maintain attention despite frequent stressful, emergency or unusual interruptions
Ability to interact courteously and professionally with all guests and staff
Ability to respond quickly to guest or staff requests
Ability to perform a variety of duties without loss of efficiency or composure
Maintain safe, clean and organized work areas
Ability to stand and exert fast paced mobility for periods up to 4 hours
Good sense of balance, able to bend and kneel
Ability to be self directed and make decisions
Ability to work evenings, weekends and holidays as business needs dictate
Maintain excellent relations with co-workers

Job Duties

Prepare and set dining room and service areas according to BEO and department standards
Greet guests and answer questions regarding food items, beverages and service
Ensure all course and beverages are served promptly including plated, buffet style or family style events
Maintain a professional appearance at all times, clean and well groomed as per standards
Present, open and pour wine
Assist with break down of salad dishes, glassware and linen
Follow all policy and procedures according to company and department
Maintain all work areas cleanliness and safety throughout shift
Perform closing duties according to department standards
Maintain highest standards of professionalism with guests and co-workers
Work quickly and under minimum supervision
Lift, carry, pull and push a maximum of 30 pounds
Other duties as assigned