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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $9.25
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Retirement Plan
Employee assistance program
Training and Development

Job Description

Hollywood Casino Joliet is a prominent destination in the gaming and entertainment industry, offering guests an exciting and vibrant environment in the heart of Joliet, Illinois. As a recognized leader among integrated casino entertainment providers, Hollywood Casino Joliet is part of a larger network with 43 destinations across North America, delivering sports content, casino gaming, and memorable experiences through innovative platforms such as theScore Bet Sportsbook and Casino. The company prides itself on fostering an inclusive and diverse workplace culture, emphasizing sustainability and community engagement, and supporting the growth and development of its employees. This commitment sets Hollywood Casino Joliet... Show More

Job Requirements

  • Work quickly and under minimal or independent supervision
  • Lift, carry push and pull in excess of 75 lbs
  • Maintain excellent relations with co-workers
  • Communicate both verbally and written in English
  • Ability to focus and maintain attention and complete tasks despite frequent stressful, emergency, critical or unusual interruptions
  • Interact in courteous, professional and rapid manner with all guest and staff
  • Respond quickly to all guest or staff requests
  • Perform a variety of duties, often changing from one task to another without loss of efficiency or composure
  • Maintain safe, clean and organized work areas and storage facilities
  • Must be able to stand and exert fast paced mobility for periods of up to 4 hours in length
  • Must have a good sense of balance, be able to bend and kneel
  • Ability to be self directed and make decisions
  • Ability to work evenings, weekends and holidays as business needs dictate

Job Qualifications

  • Ability to communicate both verbally and written in English
  • Ability to focus and maintain attention despite frequent stressful, emergency or unusual interruptions
  • Ability to interact courteously and professionally with all guests and staff
  • Ability to respond quickly to guest or staff requests
  • Ability to perform a variety of duties without loss of efficiency or composure
  • Maintain safe, clean and organized work areas
  • Ability to stand and exert fast paced mobility for periods up to 4 hours
  • Good sense of balance, able to bend and kneel
  • Ability to be self directed and make decisions
  • Ability to work evenings, weekends and holidays as business needs dictate
  • Maintain excellent relations with co-workers

Job Duties

  • Prepare and set dining room and service areas according to BEO and department standards
  • Greet guests and answer questions regarding food items, beverages and service
  • Ensure all course and beverages are served promptly including plated, buffet style or family style events
  • Maintain a professional appearance at all times, clean and well groomed as per standards
  • Present, open and pour wine
  • Assist with break down of salad dishes, glassware and linen
  • Follow all policy and procedures according to company and department
  • Maintain all work areas cleanliness and safety throughout shift
  • Perform closing duties according to department standards
  • Maintain highest standards of professionalism with guests and co-workers
  • Work quickly and under minimum supervision
  • Lift, carry, pull and push a maximum of 30 pounds
  • Other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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