Server at The Fish Market Restaurant

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $17.75
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Work Schedule

Flexible
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Benefits

Paid sick leave
flexible schedule
Discounts on meals
Career advancement opportunities

Job Description

The Brigantine Family of Restaurants is a well-established and renowned group of dining establishments located throughout San Diego County, featuring over 20 restaurants spanning six unique concepts. These include The Brigantine Seafood and Oyster Bar, Miguel's Cocina, Ketch Brewing, Ketch Grill and Taps, Topsail, and Portside Coffee & Gelato. A staple in the local dining scene, The Brigantine, Inc. prides itself on cultivating a strong team-oriented culture that prioritizes open communication, cooperation, and a guest-centered approach. Their mission, "Every Guest Leaves Happy!" reflects their dedication to exceptional hospitality and a welcoming atmosphere where both guests and team members enjoy an engaging and positive experience. The restaurants are committed to creating an environment where guests feel at home and employees can thrive professionally and personally, further driving their success across the various dining venues.

The Server role at the Fish Market - Downtown, part of The Brigantine Family of Restaurants, is a dynamic and integral position focused on delivering extraordinary hospitality and outstanding service to guests dining in the restaurant. This full-time or part-time hourly role offers $17.75 per hour plus earnings from tips, providing a competitive wage coupled with valuable employee benefits. Servers are responsible not only for attending to guest needs but also for maintaining the cleanliness and safety standards of the dining and employee areas within the property. This role is ideally suited for individuals who are enthusiastic about food service, enjoy working in a team environment, and are committed to exceeding guest expectations.

In this position, you'll be expected to anticipate guest needs, ensuring every customer experience is memorable and enjoyable. A deep knowledge and passion for the menu are essential, allowing you to confidently answer questions and make well-informed recommendations. The server will take orders, serve guests efficiently, and handle payment processing while maintaining a professional demeanor. Additionally, maintaining organized and clean service stations is critical to supporting the smooth operation of the dining environment.

Responsive and attentive service is key; you will address guest requests and concerns promptly, always striving to turn potential issues into positive outcomes. Presenting a polished professional appearance and exemplifying the restaurant's values through all mannerisms supports the brand's reputation. The role also involves completing assigned sidework throughout your shift to support overall restaurant operations. The Brigantine Family supports career growth and offers benefits like paid sick leave, flexible scheduling, and meal discounts to help employees maintain a healthy work-life balance.

Job Requirements

  • Minimum 2 years serving experience in a full-service restaurant (liquor, beer, & wine)
  • Ability to work positively and maintain composure in a fast-paced environment
  • Strong organizational skills
  • Excellent communication skills
  • Exceptional attention to detail
  • Flexibility to work a variety of shifts
  • Must be able to stand, walk, reach, bend, stoop, and wipe for extended periods of time
  • Must be able to carry trays and supplies (up to 30 lbs)
  • Must be of legal age to serve alcohol
  • Food Handler Certification
  • Responsible Alcohol Service Certification

Job Qualifications

  • Minimum 2 years serving experience in a full-service restaurant (liquor, beer, & wine)
  • A desire to help where needed and work as part of a team
  • Ability to work positively and maintain composure in a fast-paced environment
  • Strong organizational skills with the ability to monitor the entire bar area and service wells
  • Excellent communication skills
  • Exceptional attention to detail
  • Exhibit a professional appearance and mannerisms
  • Flexibility to work a variety of shifts
  • Must be of legal age to serve alcohol
  • Food Handler Certification
  • Responsible Alcohol Service Certification

Job Duties

  • Anticipate guests’ needs and exceed guest service expectations
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
  • Be knowledgeable and enthusiastic about the menu, with the ability to answer questions and make suggestions
  • Take orders, serve dining guests, and process payment
  • Keep designated service stations clean and organized
  • Respond urgently and appropriately to guests’ needs
  • Exhibit a professional appearance and mannerisms
  • Ensure guests are enjoying their experience and take action to correct any problems
  • Concludes the guest experience by acknowledging choice of establishment and inviting patrons to return
  • Complete assigned sidework at the beginning, during, and at end of shift

Job Criteria

Experience

Mid Level (3-7 years)


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