Server Assistants / Food Runners

Headquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience designed to appeal to a wide audience. Combining technology with hospitality, Puttshack offers more than just indoor mini golf by integrating groundbreaking technology that elevates the game experience to another level. The company prides itself on serving world-class food and drinks within a stylish and welcoming environment, making it a unique entertainment destination for friends, families, and colleagues alike. Being relatively new to the hospitality scene, Puttshack has quickly positioned itself as an innovative and exciting brand that values a fun, inclusive atmosphere where guests can connect and enjoy memorable moments together.

The Server Assistant role at Puttshack is vital to maintaining the smooth operation of the venue and ensuring that guests receive a top-tier hospitality experience. This position is part of a diverse and dynamic team dedicated to creating an elevated and unique guest experience every day. The Server Assistant is responsible for delivering food and beverages to guests promptly, assisting the service team, and ensuring the cleanliness and readiness of tables and golf courses for the next group of guests. This role requires strong teamwork, organization, and multitasking skills as well as attentiveness to guest needs and service quality. Server Assistants play a critical role in connecting the back-of-house and front-of-house operations, serving not only as support to servers but also as key contributors to maintaining high standards of sanitation and guest satisfaction.

Puttshack venues operate seven days a week with hours typically ranging from 11 am to 1 am, although schedules can vary by location and business needs. Because of this, a flexible schedule is important, and employees should be prepared for variable work hours generally ranging from 15 to 30 hours per week. The company offers competitive base wages supplemented with tips, creating potential for additional earnings based on work schedule and availability. Puttshack promotes a positive work environment where associates are encouraged to bring their best effort every day, contributing to teamwork and a culture of fun. Additional perks include exclusive associate discounts such as free mini golf play and 50% off food, making this role appealing for individuals passionate about hospitality and entertainment.

Overall, the Server Assistant role at Puttshack is ideal for those who thrive in fast-paced environments, have strong emotional intelligence, and enjoy engaging with guests to create memorable and enjoyable moments. The role promises opportunities for growth within a forward-thinking entertainment company, with benefits such as health, dental, and vision coverage, 401(k) matching, life insurance, and paid time off for eligible full-time associates. Puttshack is committed to equal opportunity employment and strives to foster a workforce that reflects diverse backgrounds and perspectives, ensuring an inclusive and respectful workplace for all employees.