
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
competitive pay
Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Life insurance
Paid Time Off
associate discounts
Job Description
Puttshack USA, headquartered in Chicago, IL, is a pioneering entertainment company that opened its first location in 2021. It offers an upscale, tech-infused mini golf experience designed to appeal to a wide range of guests. Unlike traditional indoor mini golf, Puttshack sets itself apart by incorporating groundbreaking technology that elevates the game experience. This unique offering is complemented by world-class food and a full bar served in a stylish, vibrant environment. The core mission at Puttshack is to create a space where guests can come together to have a fun, memorable experience, whether they are visiting with friends, family, or co-workers. Its innovative approach to entertainment combined with exceptional hospitality has positioned Puttshack as a unique destination for socializing and leisure.
The Server Assistant role at Puttshack is crucial to maintaining the smooth operation of the floor and enhancing the guest experience. Server Assistants are responsible for timely delivery of food and beverages to guests while ensuring the cleanliness and readiness of tables and golf courses. This position requires a team-oriented professional who demonstrates strong organizational skills, the ability to multitask efficiently under pressure, and a friendly, approachable demeanor. Server Assistants support the service team by adhering to high standards of sanitation and service protocols, ensuring guests receive an elevated and seamless dining and entertainment experience. Working hours are flexible but generally range between 15 and 30 hours per week with variable schedules based on business needs and individual availability. The role pays a base wage plus tips, with total hourly earnings varying according to scheduling and availability.
In addition to its dynamic work environment, Puttshack offers competitive pay and a range of benefits to eligible full-time associates. These include health, dental, and vision insurance, 401(k) matching, life insurance, paid time off, and associate discounts such as free mini golf and 50% off meals. Puttshack actively promotes an inclusive workplace culture that respects diversity and is committed to equal opportunity employment. This role is ideal for individuals passionate about hospitality and entertainment who want to contribute to a memorable guest experience while working in an innovative, supportive team environment.
The Server Assistant role at Puttshack is crucial to maintaining the smooth operation of the floor and enhancing the guest experience. Server Assistants are responsible for timely delivery of food and beverages to guests while ensuring the cleanliness and readiness of tables and golf courses. This position requires a team-oriented professional who demonstrates strong organizational skills, the ability to multitask efficiently under pressure, and a friendly, approachable demeanor. Server Assistants support the service team by adhering to high standards of sanitation and service protocols, ensuring guests receive an elevated and seamless dining and entertainment experience. Working hours are flexible but generally range between 15 and 30 hours per week with variable schedules based on business needs and individual availability. The role pays a base wage plus tips, with total hourly earnings varying according to scheduling and availability.
In addition to its dynamic work environment, Puttshack offers competitive pay and a range of benefits to eligible full-time associates. These include health, dental, and vision insurance, 401(k) matching, life insurance, paid time off, and associate discounts such as free mini golf and 50% off meals. Puttshack actively promotes an inclusive workplace culture that respects diversity and is committed to equal opportunity employment. This role is ideal for individuals passionate about hospitality and entertainment who want to contribute to a memorable guest experience while working in an innovative, supportive team environment.
Job Requirements
- Ability to stand and walk for an entire shift and move safely through all areas of the venue
- Ability to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds
- Work in confined, crowded space with high noise levels and various temperature levels
Job Qualifications
- Must be 18+ years of age to apply
- Prior hospitality or food/beverage experience
- Strong level of emotional intelligence and overall self-awareness
- High standards of guest satisfaction
- Ability to obtain any required licenses and certifications for your location
- Experience safely and effectively transporting food and beverage
- Sense of urgency and ability to multitask calmly and effectively in a busy environment
- Safely and effectively communicate to perform and follow job requirements in written and spoken directions
Job Duties
- Bring your 'A' game each and every day
- Anticipate guests' needs and ensure overall experience exceeds expectations
- Greet guests with a warm welcome and sincere smile
- Assist service team with all food and beverage service
- Deliver food and drinks to guests in the dining room, bar, and golf courses following steps of service
- Clean and transport dirty dishes to tray or dish room
- Quickly and efficiently clean, sanitize, and reset tables
- Stock and maintain supplies at service stations
- Understand and follow food allergy procedures and special orders/restrictions
- Comply with all safety and sanitation guidelines and procedures
- Take direction and be a team player
- Follow all rules, policies, procedures, and conditions of employment
- Perform other duties including side-work, opening, and closing duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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