Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $26.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Hourly rate
discounted hotel rooms
Discounted food and beverage
Learning and Development Programs
Career advancement opportunities
Corporate social responsibility involvement
Job Description
Fairmont Breakers is a prestigious and historic luxury hotel located in Long Beach, California, known for its unique character and rich history. Originally opened in the 1920s as a lavish waterfront hotel, it was a popular destination for world-famous stars and has since become a landmark in the Long Beach skyline. Following an extensive renovation, Fairmont Breakers has reclaimed its status as Long Beach’s only luxury hotel, offering guests an exquisite blend of original grandeur and modern sophistication. The hotel boasts 185 boutique rooms and suites, a rooftop pool with a terrace offering panoramic views of the Pacific Ocean, an... Show More
Job Requirements
- Must have minimum one year of customer service experience, preferably in upscale F&B environment
- must have exceptional organizational qualities and skills
- must have friendly, helpful, engaging manner
- able to work flexible hours, weekends, and holidays
Job Qualifications
- Must have minimum one year of customer service experience, preferably in upscale F&B environment
- must have exceptional organizational qualities and skills
- must have friendly, helpful, engaging manner
- able to work flexible hours, weekends, and holidays
Job Duties
- Consistently offer professional, friendly and engaging service
- maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments
- quickly clear dirty table settings and prepare table for resetting
- transport all dirty tableware from dining room to dishwashing area for proper cleaning
- sweep floors between guests and service accordingly
- clean up spills and debris off the floor during and between service
- discard trash to appropriate location
- maintain cleanliness and organization of workstations
- ensure plate presentation as per standards
- expedite food orders when necessary
- engage and genuinely interact with guests while anticipating their needs
- explain food and beverage items in detail to guests
- follow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self-audits to ensure 100% compliance on all interactions with guests
- act as point of contact between front of the house and heart of the house including stewarding
- support and assist servers, bartenders, chefs, and managers
- control costs and waste
- maintain order on pick up side of line
- maintain cleanliness and organization of line
- be proactive by assisting co-workers
- serve courses correctly
- be familiar with all menu items and aspects and services of the property
- clear excess dishes on table to maintain clean and orderly appearance
- exceed guest's expectations
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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