Server Assistant | Southern Tier - Buffalo, NY

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $10.70
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Work Schedule

Flexible
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Benefits

competitive compensation
Referral program
flexible schedules
Product discounts
opportunities for growth

Job Description

Artisanal Brewing Ventures (ABV) is a leading regional craft alcohol company in the United States, known for its dedication to quality, innovation, and community. As a top 10 regional craft alcohol company, ABV operates through five successful, long-standing craft brands, including Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing, and Southern Tier Distilling. The company boasts a combined experience of over 75 years in the craft beverage industry, demonstrating a deep passion and expertise for brewing and distilling exceptional products that delight craft beer and cider enthusiasts across multiple states, including New York, Pennsylvania, Ohio, Virginia, and North Carolina. ABV’s diversified presence includes taprooms, production facilities, and a corporate headquarters, establishing them as an influential player in the craft beverage market.

ABV prides itself on offering competitive compensation, flexible schedules, a referral program, ample product discounts, and opportunities for growth across their portfolio of successful brands. This supportive work environment encourages collaboration and continuous learning, aligning with their core value of curiosity and improvement. They foster a team-oriented culture that thrives on creativity, commitment, and the shared goal of delivering an outstanding experience for customers and employees alike.

The Server Assistant role at Southern Tier Brewing, one of ABV’s remarkable brands, focuses on providing exceptional table service within the taproom environment. This position is vital for ensuring a seamless guest experience by delivering orders, maintaining cleanliness, and serving as an engaging brand ambassador. The Server Assistant is instrumental in representing Southern Tier’s hospitable spirit, helping to educate guests about the products while maintaining the vibrant atmosphere that craft beer lovers cherish. With pay starting at $10.70 per hour, this role offers a meaningful opportunity for individuals interested in hospitality and craft beverages to become part of a dynamic, tight-knit community.

This position reports directly to the General Manager or Front of House Manager on duty and is centered around facilitating an efficient and enjoyable customer experience. Responsibilities include clearing tables, inspecting food quality, delivering orders, managing bar inventory, and assisting with other hospitality tasks such as restocking and cleaning. The Server Assistant works closely with other team members to ensure that the taproom operates smoothly and that every guest leaves satisfied. This role requires an individual who is energetic, communicative, and dedicated to upholding the high standards Southern Tier and ABV have set in the craft alcohol industry.

Overall, this role suits individuals passionate about craft beverages who enjoy working in a fast-paced, collaborative environment. Joining ABV means being part of a company that values innovation, craftsmanship, and a strong connection with its community and customers. If you are excited about contributing to a brand known for its quality, curiosity, and commitment to excellent guest experiences, the Server Assistant position at Southern Tier Brewing provides a rewarding platform to build your career and make a real impact within the craft alcohol sector.

Job Requirements

  • Must be at least 18 years of age
  • Previous experience as a server assistant, utility, or food runner preferred
  • Must maintain a positive attitude while working with a sense of urgency
  • Must be able to multitask
  • Strong communication skills and the ability to work collaboratively in a fast-paced, team-oriented environment
  • Contribute to overall taproom and kitchen cleanliness
  • Prolonged periods of standing and walking
  • Must be able to lift, balance, and carry trays of food weighing up to 25 pounds
  • Must be able to lift, move, and carry kegs weighing up to 60 pounds
  • Ability to perform physical tasks, including frequent bending, stooping and reaching

Job Qualifications

  • Must be at least 18 years of age
  • Previous experience as a server assistant, utility, or food runner preferred
  • Strong communication skills
  • Ability to work collaboratively in a fast-paced, team-oriented environment
  • Ability to multitask
  • Positive attitude while working with a sense of urgency

Job Duties

  • Maintain a clean taproom by clearing empty glasses, plates, silverware, and other items from a table to ensure a pleasurable dining experience and efficient turnover of tables for new guests
  • Visually inspect all food leaving expo, ensuring proper plating, sauce application, and presentation
  • and return any incorrect or improperly cooked orders to the kitchen for correction
  • Deliver food, beverages, condiments, and other requested items to guests
  • Maintains appropriate levels of inventory/product for the bar, changing kegs when required
  • Assist with other tasks such as cleaning the dining area, restocking server stations, and rolling silverware
  • Assist guests and servers/bartenders with other hospitality functions as needed
  • Performs other related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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