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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.20
Work Schedule
Weekend Shifts
Benefits
Medical
Dental
Vision
Paid Time Off
Disability insurance
401k with match
Life and AD&D insurance
Employee assistance program
wellness programs
Learning and Development Programs
Job Description
The Grand Hotel at the Grand Canyon is a distinguished establishment located just one mile from the entrance to the iconic south rim of Grand Canyon National Park in Tusayan, Arizona. As the only 3-diamond hotel in the region, The Grand Hotel prides itself on offering exceptional hospitality, combining luxury accommodations with a warm, welcoming atmosphere. The hotel features 121 standard and deluxe rooms, a retail store, and the renowned Canyon Star Steakhouse and Saloon. This unique blend of comfort and adventure makes it a sought-after destination for travelers eager to explore one of the world's most famous natural wonders.... Show More
Job Requirements
- High school diploma or equivalent
- Previous restaurant experience preferred
- Ability to stand and walk for extended periods
- Ability to lift/carry up to 50 lbs
- Availability to work evenings, weekends, and holidays
- Strong communication skills
- Ability to work in a fast-paced environment
- Willingness to follow company policies and procedures
Job Qualifications
- Previous restaurant experience preferred
- Physical ability to stand, walk, and lift/carry up to 10 lbs constantly
- Handle and reach outward, lift/carry up to 20 lbs frequently
- Sit, reach above shoulder, squat/kneel, bend, lift/carry up to 50 lbs occasionally
- Push/pull up to 100 lbs occasionally
Job Duties
- Fully understand and support Xanterra Mission Statement and Core Values
- Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests
- Set tables according house standards and meal period placements
- Clear finished tables in an expedient manner
- Clear set tables of excess settings after guests have been seated
- Clean area around assigned section throughout the seating period
- Take dirty used dishes to the dish station and breakdown according to standards for the Kitchen Utility personnel to wash
- Assist the Servers as needed and/or assigned by the Service Manager
- Bring any guest complaint(s) or issue(s) to the immediate attention of the Service Manager or Unit Manager
- When necessary notify the Host/Hostess of vacant tables ready for setting and number of settings needed
- Complete opening and closing side duties to standard, and assist other Bussers and/or Servers with side duties as needed
- Become familiar with dining room menus to properly answer any guest questions regarding such
- Adhere to all prescribed Company, statutory/regulatory policies, and procedures
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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