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Server Assistant - Grand Hotel

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.20
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Work Schedule

Weekend Shifts
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Benefits

Medical
Dental
Vision
Paid Time Off
Disability insurance
401k with match
Life and AD&D insurance
Employee assistance program
wellness programs
Learning and Development Programs

Job Description

The Grand Hotel at the Grand Canyon is a distinguished establishment located just one mile from the entrance to the iconic south rim of Grand Canyon National Park in Tusayan, Arizona. As the only 3-diamond hotel in the region, The Grand Hotel prides itself on offering exceptional hospitality, combining luxury accommodations with a warm, welcoming atmosphere. The hotel features 121 standard and deluxe rooms, a retail store, and the renowned Canyon Star Steakhouse and Saloon. This unique blend of comfort and adventure makes it a sought-after destination for travelers eager to explore one of the world's most famous natural wonders.... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous restaurant experience preferred
  • Ability to stand and walk for extended periods
  • Ability to lift/carry up to 50 lbs
  • Availability to work evenings, weekends, and holidays
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Willingness to follow company policies and procedures

Job Qualifications

  • Previous restaurant experience preferred
  • Physical ability to stand, walk, and lift/carry up to 10 lbs constantly
  • Handle and reach outward, lift/carry up to 20 lbs frequently
  • Sit, reach above shoulder, squat/kneel, bend, lift/carry up to 50 lbs occasionally
  • Push/pull up to 100 lbs occasionally

Job Duties

  • Fully understand and support Xanterra Mission Statement and Core Values
  • Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests
  • Set tables according house standards and meal period placements
  • Clear finished tables in an expedient manner
  • Clear set tables of excess settings after guests have been seated
  • Clean area around assigned section throughout the seating period
  • Take dirty used dishes to the dish station and breakdown according to standards for the Kitchen Utility personnel to wash
  • Assist the Servers as needed and/or assigned by the Service Manager
  • Bring any guest complaint(s) or issue(s) to the immediate attention of the Service Manager or Unit Manager
  • When necessary notify the Host/Hostess of vacant tables ready for setting and number of settings needed
  • Complete opening and closing side duties to standard, and assist other Bussers and/or Servers with side duties as needed
  • Become familiar with dining room menus to properly answer any guest questions regarding such
  • Adhere to all prescribed Company, statutory/regulatory policies, and procedures
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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