
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs
Career advancement opportunities
Job Description
JW Marriott Clearwater Beach is a premier luxury hotel that is part of Marriott International's esteemed luxury portfolio, which consists of more than 100 beautiful properties located in gateway cities and distinctive resort locations worldwide. The hotel is situated at 691 S Gulfview Blvd, Clearwater Beach, Florida, providing an exquisite oceanfront experience with world-class amenities and services designed to create memorable stays for guests. JW Marriott properties are renowned for their commitment to exceptional hospitality, focusing not just on providing comfortable accommodations but also on ensuring that every guest experience is thoughtful, heartfelt, and forward-thinking. The brand prides itself on a culture that values associates, recognizing that happy and well-supported employees are essential to delivering outstanding guest service, a philosophy known as The JW Treatment™. This approach fosters an environment of camaraderie, professional growth, and holistic well-being for all team members.
The role of Guest Service Support Expert at JW Marriott Clearwater Beach is integral to maintaining fluid and seamless food and beverage operations. Unlike traditional food service jobs focused solely on delivering menu items, this position emphasizes creating an exceptional and immersive guest experience, where every detail, from setting tables to replenishing supplies, contributes to a unique and memorable visit. The Guest Service Support Expert is responsible for supporting the front-of-house and kitchen teams to ensure smooth operation and consistently high standards. This includes tasks such as setting tables properly, assisting kitchen staff when needed, cleaning and maintaining work areas, and ensuring supplies are stocked and readily available. The role requires a proactive, hands-on approach combined with the ability to move quickly and efficiently across various physical tasks, including standing, walking, lifting, and bending. This physically active position demands a commitment to safety, professionalism, and adherence to company policies and quality standards at all times.
The position is full-time and non-management, with a pay rate of $18.50 per hour. Candidates must be available to work flexible hours, as open availability is preferred, considering the dynamic nature of the hospitality industry. While no prior supervisory experience or specific certifications are required, related experience in food and beverage or hotel and resort environments is preferred, enhancing the candidate's ability to excel in this role. A high school diploma or GED equivalent is the standard educational requirement. The company is an equal opportunity employer, committed to diversity and inclusion in the workplace, and fosters an environment where unique backgrounds and talents are celebrated. Joining JW Marriott means becoming part of a global team dedicated to upholding a legacy of wonderful hospitality and continual innovation in guest service while thriving in a respectful and supportive luxury hotel environment. This role is an excellent opportunity for individuals passionate about hospitality who wish to grow professionally and contribute to creating exceptional guest experiences in a prestigious setting.
The role of Guest Service Support Expert at JW Marriott Clearwater Beach is integral to maintaining fluid and seamless food and beverage operations. Unlike traditional food service jobs focused solely on delivering menu items, this position emphasizes creating an exceptional and immersive guest experience, where every detail, from setting tables to replenishing supplies, contributes to a unique and memorable visit. The Guest Service Support Expert is responsible for supporting the front-of-house and kitchen teams to ensure smooth operation and consistently high standards. This includes tasks such as setting tables properly, assisting kitchen staff when needed, cleaning and maintaining work areas, and ensuring supplies are stocked and readily available. The role requires a proactive, hands-on approach combined with the ability to move quickly and efficiently across various physical tasks, including standing, walking, lifting, and bending. This physically active position demands a commitment to safety, professionalism, and adherence to company policies and quality standards at all times.
The position is full-time and non-management, with a pay rate of $18.50 per hour. Candidates must be available to work flexible hours, as open availability is preferred, considering the dynamic nature of the hospitality industry. While no prior supervisory experience or specific certifications are required, related experience in food and beverage or hotel and resort environments is preferred, enhancing the candidate's ability to excel in this role. A high school diploma or GED equivalent is the standard educational requirement. The company is an equal opportunity employer, committed to diversity and inclusion in the workplace, and fosters an environment where unique backgrounds and talents are celebrated. Joining JW Marriott means becoming part of a global team dedicated to upholding a legacy of wonderful hospitality and continual innovation in guest service while thriving in a respectful and supportive luxury hotel environment. This role is an excellent opportunity for individuals passionate about hospitality who wish to grow professionally and contribute to creating exceptional guest experiences in a prestigious setting.
Job Requirements
- open availability
- related work experience preferred
- hotel and resort background preferred
- ability to stand, sit, or walk for extended periods
- ability to move, lift, carry, push, pull, and place objects up to 25 pounds unassisted and up to 50 pounds with assistance
- ability to reach overhead and below knees
- willingness to adhere to uniform and appearance standards
Job Qualifications
- high school diploma or G.E.D. equivalent
- previous experience in food and beverage environment preferred
- ability to follow safety and cleanliness protocols
- good communication skills
- ability to work in a fast-paced hospitality setting
- no supervisory experience required
- basic understanding of food service operations
Job Duties
- set tables to prepare for service
- assist kitchen staff with food and beverage support
- clean and maintain work areas and dining spaces
- replenish supplies and inventory as needed
- follow all safety and hygiene standards
- adhere to company policies and quality standards
- provide outstanding guest service support
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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