Server Assistant (Busser / Runner) - Costa Covo Restaurant
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Opportunities for career growth and development within a rapidly expanding hospitality group
health benefits
401k Match
Paid Time Off
Holiday pay
Complimentary family meal
parking
Job Description
L'Ermitage Beverly Hills is an iconic luxury all-suite hotel that has been an integral part of the Beverly Hills community since 1975. Known for its warm and welcoming residence-style atmosphere, L'Ermitage offers residentially inspired layouts, a unique art collection, and top-of-the-line amenities designed to provide guests with a comfortable and sophisticated experience. This boutique hotel prides itself on personalized service that is both impeccable and tailored to each guest's needs, creating a home-away-from-home ambiance. Recently, L'Ermitage has introduced a stunning new lobby restaurant, Costa Covo, which showcases coastal Italian cuisine in a vibrant and inviting setting. This new addition further enhances the luxurious and tasteful experience that the hotel strives to deliver to both guests and team members alike.
Join the dynamic hospitality team at Costa Covo as a Server Assistant, where your role will be essential in supporting the front-of-house staff to deliver seamless, attentive service in a high-end coastal Italian dining environment. As a Server Assistant, you will assist servers by maintaining clean and well-organized dining areas, promptly clearing and resetting tables, and ensuring guests receive timely beverage refills and food orders. This role demands strong attention to detail, excellent organizational skills, and a passion for providing exceptional customer service. Working in a fast-paced, luxury hotel restaurant, you will collaborate closely with kitchen and bar teams to ensure smooth operations that meet and exceed the high standards set by L'Ermitage, including maintaining 5-star Forbes and 5 Diamonds AAA standards.
The position offers an hourly wage of $21.50 as a tipped role and requires flexibility to work evenings, weekends, and holidays. It also mandates current certifications such as a Food Handler’s Card and Responsible Beverage Service (RBS) Certification. In return, the hotel provides opportunities for career growth within an expanding hospitality group, health benefits, 401k match for full-time employees, paid time off, holiday pay, complimentary family meals, and parking. L'Ermitage Beverly Hills embodies inclusivity and is an equal opportunity employer committed to verifying employment eligibility through the Department of Homeland Security’s E-Verify program.
Join the dynamic hospitality team at Costa Covo as a Server Assistant, where your role will be essential in supporting the front-of-house staff to deliver seamless, attentive service in a high-end coastal Italian dining environment. As a Server Assistant, you will assist servers by maintaining clean and well-organized dining areas, promptly clearing and resetting tables, and ensuring guests receive timely beverage refills and food orders. This role demands strong attention to detail, excellent organizational skills, and a passion for providing exceptional customer service. Working in a fast-paced, luxury hotel restaurant, you will collaborate closely with kitchen and bar teams to ensure smooth operations that meet and exceed the high standards set by L'Ermitage, including maintaining 5-star Forbes and 5 Diamonds AAA standards.
The position offers an hourly wage of $21.50 as a tipped role and requires flexibility to work evenings, weekends, and holidays. It also mandates current certifications such as a Food Handler’s Card and Responsible Beverage Service (RBS) Certification. In return, the hotel provides opportunities for career growth within an expanding hospitality group, health benefits, 401k match for full-time employees, paid time off, holiday pay, complimentary family meals, and parking. L'Ermitage Beverly Hills embodies inclusivity and is an equal opportunity employer committed to verifying employment eligibility through the Department of Homeland Security’s E-Verify program.
Job Requirements
- Previous experience as a busser, server assistant, or in a similar role within a restaurant or hotel setting is preferred
- Strong organizational skills with attention to detail
- Ability to work effectively in a fast-paced environment and under pressure
- Excellent communication and interpersonal skills with a customer service-oriented approach
- Maintain and execute 5-star Forbes and 5 Diamonds AAA standards
- Availability to work flexible hours including evenings, weekends, and holidays
- Current Food Handler’s Card
- Responsible Beverage Service (RBS) Certification
Job Qualifications
- Previous experience as a busser, server assistant, or in a similar role within a restaurant or hotel setting is preferred
- Strong organizational skills with attention to detail
- Ability to work effectively in a fast-paced environment and under pressure
- Excellent communication and interpersonal skills with a customer service-oriented approach
- Maintain and execute 5-star Forbes and 5 Diamonds AAA standards
- Availability to work flexible hours including evenings, weekends, and holidays
- Current Food Handler’s Card
- Responsible Beverage Service (RBS) Certification
Job Duties
- Assist servers in providing attentive and efficient service to guests, ensuring a seamless dining experience
- Set up and maintain the dining areas including tables, chairs, and condiment stations, ensuring cleanliness and organization
- Clear tables and reset them promptly, ensuring that used dishes, utensils, and glassware are removed
- Refill beverages and assist in delivering food orders from the kitchen to guests' tables
- Collaborate with kitchen and bar staff to ensure timely and accurate delivery of food and beverages
- Monitor and anticipate guest needs to provide proactive service and ensure guest satisfaction
- Assist in handling cash and credit transactions accurately when needed
- Follow health and safety guidelines and hotel policies to maintain a safe and clean environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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