Server Assistant

Harper's is a globally-inspired steakhouse that pays homage to the well-traveled soul. Known for its stunning design, unparalleled service, and strong international influences, Harper's strives to create an extraordinary dining experience that transports guests to different corners of the world through both ambiance and culinary delights. The restaurant emphasizes a refined menu featuring premium cuts of meat and complementary flavors that reflect diverse culinary traditions. Harper's has gained a reputation for not only its exceptional food but also its commitment to exceptional hospitality, ensuring that every guest feels welcomed and attended to with the utmost care and professionalism.

The assistant to the server role at Harper's is an integral part of the front-of-house team, focusing on enhancing the dining experience by supporting servers and maintaining efficient service stations. This role involves a variety of tasks such as preparing service stations, running food, assisting with table side presentations, and ensuring that tables and service areas are kept clean and orderly. The assistant to the server acts as a vital bridge between the kitchen and the dining room, facilitating smooth and timely service orders especially when the restaurant is busy.

In this position, the assistant is responsible for welcoming patrons, escorting them to their tables, and providing menus. This first point of contact helps set the tone for the guest experience. Additionally, offering complimentary snacks once guests are seated highlights the restaurant's commitment to attentive and personalized service. The role entails practical responsibilities like wrapping utensils in napkins, clearing dirty plates and glassware, and carrying tableware to the kitchen area, ensuring the dining environment remains welcoming and clean.

Moreover, preparation of tables for arriving patrons — including wiping spills, clearing away crumbs, and replacing soiled linens — is critical to maintaining Harper's high standards of presentation. The assistant to the server also helps by delivering food during peak times, responding promptly to guest requests, and communicating any concerns or complaints to management to ensure swift resolution.

Other duties include arranging tables and chairs for larger groups, ensuring the server station is fully stocked with necessary supplies, and performing closing tasks to ready the service station for the next shift. Harper's values team members who demonstrate attention to detail, a strong work ethic, and a passion for hospitality. This role is well suited for customer-oriented individuals who thrive in a fast-paced and dynamic dining atmosphere.

Employment at Harper's includes health insurance benefits, emphasizing the company’s commitment to supporting their staff’s well-being. This role offers an excellent opportunity to gain experience in a high-end steakhouse environment, work with a dedicated team, and develop professional skills in food service and hospitality. Candidates interested in contributing to an internationally influenced dining experience and who take pride in delivering top-quality service will find this position both rewarding and challenging.