Server Assistant

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
tip sharing
Professional development opportunities

Job Description

The FAENA Movement is a vibrant culture, art, and community-driven establishment renowned for blending the warmth and traditions of the South with authentic, attentive hospitality. With locations in Buenos Aires and Miami Beach, the brand is expanding to New York, where Faena New York will be situated at 500 West 18th Street, overlooking the iconic High Line. The building, designed by the acclaimed Bjarke Ingels Group, represents a fusion of sophistication, glamour, breathtaking artwork, and cultural trendsetting. This location will serve as a beacon for luxury nightlife experiences in New York, featuring dynamic food and beverage venues along with innovative programming that appeals to the sophisticated traveler. The FAENA Movement prides itself on creating curated spaces that harmonize excellence in service with world-class amenities, making every guest's experience exceptional and unforgettable.

The Server Assistant role is a critical component of the FAENA hospitality team, supporting seamless service execution in the dining environment. This full-time position offers an hourly wage of $17.00 plus tips, reflecting the importance of the role in ensuring guest satisfaction. The Server Assistant maintains the flow of the dining room by anticipating guest needs, assisting servers pragmatically, and ensuring tables receive focused, attentive care. This role requires a fast-paced, service-oriented individual with strong awareness, a polished presence, and a team-minded approach. Assistant Servers work behind the scenes delivering timely and accurate food and beverage service, replenishing drinks, clearing tables efficiently, and maintaining cleanliness and organization throughout the dining experience. A commitment to upholding the high standards of FAENA’s La Boca restaurant by maintaining impeccable appearance, demeanor, and service is essential. This position requires proactive communication with the entire service team, adherence to pre-shift briefings, and readiness to support opening and closing duties, thereby contributing to a consistently exceptional guest experience within a luxury hospitality setting.

Job Requirements

  • High school diploma or equivalent
  • one plus year of experience in a high-end or high-volume dining environment preferred
  • food handler certification required or obtainable prior to start
  • ability to work in a fast-paced environment
  • excellent communication skills
  • ability to stand and move for extended periods
  • must be reliable and punctual

Job Qualifications

  • One plus year of experience in a high-end or high-volume dining environment preferred
  • strong work ethic and attention to detail
  • ability to follow directions and anticipate team needs
  • friendly and composed under pressure
  • food handler certification required or obtainable prior to start
  • bilingual in Spanish a plus

Job Duties

  • Assist servers by delivering food and beverages in a timely and accurate manner
  • refill water glasses and beverages without being prompted
  • clear plates, glassware, and silverware efficiently and discreetly
  • ensure tables remain clean and organized throughout service
  • reset tables promptly following guest departure
  • keep service stations and side work areas fully stocked and clean
  • maintain floor cleanliness and respond immediately to any spills or hazards
  • monitor guest cues and assist servers with any special requests
  • communicate clearly with servers, runners, hosts, and kitchen team
  • attend pre-shift meetings and stay informed of menu updates and specials
  • support the opening and closing duties of the service team
  • uphold Faena standards in appearance, demeanor, and service

Job Criteria

Experience

Mid Level (3-7 years)


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