Server Assistant

Mammoth, WY, USA|Onsite

Job Overview

Employment Type

Full-time

Seasonal

Compensation

Hourly

Exact $50.00

Benefits

Medical insurance

Health savings account

Dental Insurance

Vision Insurance

Life insurance

Paid Time Off

Paid holidays

uniform provided

Complimentary transportation

Complimentary Meal

Subsidized housing

Employee Discounts

Complimentary ski pass

Gym membership reimbursement

Job Description

One&Only Moonlight Basin is a premier luxury resort nestled in the breathtaking landscape of Montana, offering guests a glamorous return to simplicity amidst fragrant pines and glistening peaks. This upscale property is renowned for its exceptional hospitality and unique blend of adventure and relaxation, serving as a gateway to world-class experiences including exploring Yellowstone National Park, skiing on renowned slopes, and enjoying tranquil spaces surrounded by nature. One&Only is committed to creating joyful and memorable experiences for its guests through anticipation, creativity, precision, empathy, and warmth, setting a high standard for service in the luxury hospitality industry. The company fosters an atmosphere that is both chic and comfortably unpretentious, supported by a team known for meticulous care and genuine warmth. Each staff member is dedicated to exceeding guests' expectations by personalizing every aspect of their stay to bring their dreams and desires to life.

The role of Server Assistant at One&Only Moonlight Basin is pivotal in delivering the professional and customer-focused service that defines the resort's dining experience. As a Server Assistant, you will be an integral part of a dynamic food and beverage team, contributing to the seamless operation of dining outlets and ensuring that guests feel valued and catered to throughout their visit. Your responsibilities include offering attentive and friendly service, maintaining up-to-date knowledge of all menu items including seasonal changes, and exhibiting an understanding of guest preferences, allergies, and dietary restrictions to provide prestigious and personalized food and beverage suggestions. Beyond guest interaction, the role demands a commitment to hygiene, equipment handling, and supporting the overall efficiency and cleanliness of the restaurant environment. Furthermore, the position requires cooperation with serving specialists and kitchen staff to maintain the highest quality standards and to prepare specialty coffee and espresso beverages according to company recipes and guest preferences. This full-time, year-round position offers a unique opportunity to grow within an expanding brand that values innovation, teamwork, and dedication to delivering amazing experiences and everlasting memories at a luxury resort setting. Compensation details are not specified in the description but the role promises comprehensive benefits reflective of the company’s commitment to employee well-being and satisfaction.

Job Requirements

Minimum of 1-year experience in a service role, preferably in a 5-star resort environment
Experience with Micros is preferred
Excellent communication and emotional intelligence skills
Excellent ability to work in a supportive team environment
Montana state approved TIPS certification
Food handler's certification

Job Qualifications

Minimum of 1-year experience in a service role, preferably in a 5-star resort environment
Experience with Micros is preferred
Excellent communication and emotional intelligence skills
Excellent ability to work in a supportive team environment
Montana state approved TIPS certification
Food handler's certification

Job Duties

Consistently offer professional, friendly, and engaging services in all dining outlets
Strong familiarity with all food and beverage offerings, staying up to date on all menu changes and seasonal offerings
Always be attentive to guest preferences, allergies, and food restrictions, providing appropriate food and beverage suggestions
Make suggestions to guests that are appropriate to and may enhance their experience
Always remain guest-focused and promote exceptional guest experiences
Organize table settings, ensuring the highest level of cleanliness across outlets
Support restaurant team with daily operations as required
Ensure workstations are organized and stocked
Always follow strict hygiene procedures along with the Food & Beverage regulations
Responsible for the handling of all equipment and supplies
Constructively cooperate with other serving specialists and the kitchen department to ensure quality service
Prepare and serve high-quality coffee and espresso beverages in accordance with company recipes and customer preferences
Follow directions from F&B Management to ensure exceptional guest service
Promote a team-oriented environment by demonstrating strong communication and assistance with all F&B colleagues
Perform any side-work or any other duties as assigned by management