Server Assistant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $14.20
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
employee recognition programs
Career development opportunities

Job Description

The Ritz-Carlton is a globally renowned luxury hotel brand that delivers exceptional experiences to guests at over 100 award-winning properties worldwide. As part of Marriott International, the company upholds the highest standards in hospitality, known for its commitment to excellent service, cultural diversity, and employee empowerment. The Ritz-Carlton offers a prestigious workplace environment that fosters creativity, compassion, and teamwork. Employees are encouraged to uphold the hotel's "Gold Standards," which include an Employee Promise, Credo, and Service Values, providing the foundation for delivering unsurpassed guest experiences and maintaining the hotel's reputation as a leader in luxury hospitality.

The Runner position at The Ritz-Carlton is a vital role designed to support smooth hotel operations by providing timely assistance across various departments including housekeeping, engineering, banquets, restaurants, and the front office. Unlike typical moving roles, this job is geared toward creating memorable and unique experiences for every guest by ensuring their needs—and those of the associates—are met promptly and efficiently. A runner’s responsibilities involve delivering items directly to guest rooms, assisting staff in multiple departments, and maintaining operational flow throughout the property. This role requires a hands-on approach combined with professionalism, attention to detail, physical stamina, and adherence to the company’s standards and protocols.

Runners must be physically capable of standing, sitting, or walking for extended periods and maneuvering through tight or elevated spaces such as stairs or service ramps. They need to lift, carry, and move objects weighing up to 55 pounds safely without assistance and must be able to bend, twist, pull, and stoop as necessary. Moreover, runners play a crucial role in ensuring workplace safety, privacy, and maintaining the Ritz-Carlton’s quality standards. Their personal appearance and communication skills must represent the brand’s luxury image effectively. This role is entry-level, requiring no prior work experience or supervisory responsibilities, making it accessible to those seeking an opportunity to grow and contribute within a world-class hotel environment.

Emphasizing equal opportunity employment, The Ritz-Carlton and Marriott International welcome applicants from diverse backgrounds and are committed to non-discrimination policies. The company values the unique talents and perspectives of its associates, fostering an inclusive culture where every employee can thrive and contribute to the brand’s enduring success. Joining The Ritz-Carlton means becoming part of a legacy of excellence, where employees can be their best, find purpose, belong to a global community, and build lifelong careers in luxury hospitality.

Job Requirements

  • High school diploma or G.E.D. equivalent
  • no prior work experience required
  • no supervisory experience required
  • ability to walk, stand, or sit for extended periods
  • capability to lift and move objects up to 55 pounds without assistance
  • ability to navigate confined or elevated spaces including stairs and service ramps
  • comply with company policies and procedures

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • no prior related work experience required
  • no supervisory experience necessary
  • ability to follow company policies and safety regulations
  • strong communication and interpersonal skills
  • physical ability to perform duties including lifting and standing for extended periods
  • commitment to upholding company standards and professionalism

Job Duties

  • Deliver items directly to guest rooms
  • provide support to housekeeping, engineering, banquets, restaurants, and front office departments
  • ensure timely and efficient operation flow throughout the hotel
  • maintain a safe workplace by following company policies and procedures
  • uphold quality standards and confidentiality
  • maintain a professional uniform, appearance, and communication
  • move, lift, carry, push, pull, and place objects weighing up to 55 pounds

Job Criteria

Experience

No experience required


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