Server Assistant

Napa is a locally owned and operated neighborhood restaurant that brings the essence of Napa Valley right to the Carolinas, with locations in Charlotte, Fort Mill, and Raleigh. This establishment is celebrated for its warm atmosphere where good food, great wine, and a relaxed vibe come together to offer a unique dining experience. Napa takes pride in fostering an environment where guests can enjoy quality meals and exceptional service without the late-night rush typically associated with many dining venues. Employees here benefit from free onsite parking and a workplace culture that values hospitality, teamwork, and fun. The company focuses on creating an enjoyable atmosphere for both its patrons and team members, making it an appealing destination for those passionate about food, wine, and guest satisfaction.

The role of the Server Assistant/Food Runner at Napa is vital to maintaining this outstanding dining experience. This position demands an individual with remarkable multitasking skills, able to assist the team by delivering food and beverages efficiently while providing excellent guest service. The Server Assistant/Food Runner supports servers by refilling drinks, processing payments, running food to tables, and assisting in bussing and resetting tables to keep the dining room running smoothly. A major part of the role is ensuring guests feel valued and cared for by exhibiting attentiveness, patience, and a positive attitude at all times.

In addition to the practical tasks, this position requires someone who can keep a composed and professional demeanor, solve problems proactively, and communicate effectively with both guests and team members. Napa emphasizes teamwork and reliability, as these qualities help to cultivate a seamless and pleasant experience for every visitor. The Server Assistant/Food Runner is also responsible for promptly informing management of any guest concerns to ensure swift resolution and continued satisfaction. This role is perfect for individuals who thrive in a dynamic, customer-oriented setting and enjoy contributing to the success of a friendly and flavorful environment. Napa offers an appealing opportunity for those seeking a flexible schedule, a positive work atmosphere, and a chance to grow within a locally beloved restaurant community.