Server Assistant

Ugly Dumpling is a vibrant and welcoming restaurant known for its commitment to delivering exceptional dining experiences through quality food, warm hospitality, and efficient service. This establishment prides itself on a team-oriented environment where every member contributes to creating a memorable atmosphere for guests. Ugly Dumpling’s reputation for service excellence and attention to detail has made it a beloved destination for diners seeking a friendly yet professional restaurant experience.

The Server Assistant role at Ugly Dumpling is an hourly position that includes a base wage plus tips, making it an excellent opportunity for individuals seeking a dynamic entry-level job in the hospitality industry. Server Assistants play an integral role within the front-of-house team by supporting servers and ensuring the dining area is clean, organized, and prepared to provide a smooth and enjoyable guest experience. This role requires candidates to be quick on their feet, efficient in multitasking, and proactive in attending to the needs of both team members and guests.

Day-to-day responsibilities involve resetting tables promptly, assisting with food delivery, maintaining cleanliness in the dining area, and helping to create a hospitable environment that aligns with Ugly Dumpling’s high standards. Server Assistants also work closely with servers and kitchen staff, ensuring communication is seamless and food orders reach tables accurately and on time. The role is ideal for those who enjoy working in a fast-paced setting where teamwork, communication, and attention to detail are paramount. The position welcomes entry-level candidates and values a strong work ethic and positive attitude above all, though prior experience as a busser or food runner is considered a plus.

This role is perfect for individuals who thrive in customer service-oriented positions and are eager to take on responsibilities that contribute directly to guest satisfaction. Server Assistants at Ugly Dumpling are expected to have excellent interpersonal skills, a strong sense of urgency, and the ability to handle physical demands such as standing for extended periods and lifting moderate weights. Availability for nights, weekends, and holidays is required, emphasizing the need for flexibility and dedication. This opportunity not only offers daily interaction with guests and team members but also provides a foundational stepping stone for growth within the hospitality sector.