Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
team environment

Job Description

Invited is a leading company in the hospitality and service industry, dedicated to building meaningful relationships and enriching the experiences of members, guests, and employees alike. Since its establishment in 1957, Invited has grown to become the largest owner and operator of private clubs in the United States, with more than 130 esteemed country clubs, city clubs, and athletic clubs across the nation. Its clubs are renowned for their exceptional amenities, which include championship golf courses, state-of-the-art fitness centers, modern workspaces, handcrafted cuisine, resort-style pools, and advanced racquet facilities. The company fosters an inclusive and dynamic work environment where the success of the organization is driven by the passion and dedication of its team members. Invited values diversity, teamwork, and excellence, providing employees with opportunities for professional growth and a rewarding career in the hospitality sector.

The role of Server Assistant at Invited is crucial to maintaining the high service standards and operational efficiency that define the company’s clubs. This position supports the front-of-house team by assisting with food and beverage service, contributing to a seamless dining experience for members and guests. The Server Assistant plays an essential role by managing tasks such as delivering food and drinks promptly, ensuring cleanliness and organization of the dining areas, and setting up tables according to club standards. Awareness of the à la carte menu and daily specials enables the Server Assistant to assist with basic guest inquiries, further enhancing the guest experience.

Reportable to the Food & Beverage Director, Banquet Manager, or Restaurant Manager, the Server Assistant actively collaborates with team members to uphold a welcoming and efficient dining environment. Responsibilities also include handling guest requests, escalating issues to supervisors when necessary, and supporting special events and large parties. This role demands a high level of professionalism, excellent communication skills, and the ability to work in a fast-paced environment while maintaining safety and cleanliness. Physical stamina is important, as the Server Assistant must be capable of standing, walking, lifting up to 100 lbs occasionally, and performing physical activities for extended periods.

Invited provides a supportive work culture where individuals are encouraged to pursue personal and professional development, take initiative, and participate in continuous training programs specific to food and beverage service. The company follows all applicable safety regulations and promotes teamwork to address challenges effectively. Employees are expected to adhere to all club policies, maintain a neat and appropriate uniform, and engage actively in daily briefings and team activities. The Server Assistant position offers a vibrant work schedule that includes weekends and holidays to meet the demands of club operations. Joining Invited means becoming part of a prestigious organization committed to excellence, community, and unforgettable club life experiences.

Job Requirements

  • Must be able to stand, walk, and perform physical activities for extended periods
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases
  • Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required
  • Able to lift, carry, push, and pull up to 100 lbs. occasionally
  • Effective communication skills, including talking and hearing, with sufficient visual acuity
  • Attendance requirements as outlined on the weekly schedule
  • Additional hours including weekends and/or holidays as needed
  • Wear a clean, neat uniform that meets club standards

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food and beverage service
  • Current Food Handler and Alcohol Server Certifications as required by state and city regulations
  • Completion of Invited’s F&B Service Training program
  • Excellent communication skills with the ability to speak clearly and effectively
  • Ability to follow instructions and communicate well with team members

Job Duties

  • Assist with delivering food and beverages to members/guests, ensuring prompt service
  • Help maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies
  • Gain basic knowledge of the à la carte menu and daily specials to assist with service and answer simple questions
  • Greet members/guests with a friendly attitude, providing basic assistance and ensuring a welcoming environment
  • Collaborate with team members to ensure a smooth dining experience, providing support as needed
  • Assist in handling Member/Guest requests and complaints, escalating issues to Servers or management when necessary
  • Complete side work, including cleaning, organizing, and stocking work areas to meet club standards

Job Criteria

Experience

Entry Level (1-2 years)


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