Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
Employee meal discounts
Job Description
Smithfield Station is a renowned dining establishment dedicated to providing guests with an exceptional and memorable experience through outstanding service, high-quality food, and a welcoming atmosphere. Located in a vibrant community, Smithfield Station prides itself on being a unique and comfortable restaurant that combines great personalities with superb product offerings. The restaurant’s mission is to create the most enjoyable eating and sleeping experience possible for every patron, striving to achieve excellence every day, right now. This commitment to service excellence and guest satisfaction makes Smithfield Station a beloved destination for locals and visitors alike.
The role available at Smithfie... Show More
The role available at Smithfie... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a restaurant or hospitality setting preferred
- Ability to stand and walk for extended periods
- Ability to lift moderate weights
- Strong interpersonal and communication skills
- Ability to work flexible hours including weekends and holidays
- Positive attitude and willingness to provide excellent customer service
- Team-oriented mindset
Job Qualifications
- Ability to promote and act in a manner consistent with the restaurant's mission
- Previous experience in a similar restaurant role preferred
- Strong communication and teamwork skills
- Ability to work in a fast-paced environment
- Attention to detail and high standards for cleanliness
- Ability to follow instructions and respond to guest requests promptly
- Basic knowledge of food safety and hygiene practices
- Willingness to assist in various tasks beyond primary duties
Job Duties
- Provide water to tables upon arrival
- Clear and reset tables after guests leave
- Assist servers in running food and drinks
- Polish silverware and glasses
- Set tables with clean linens, condiments, or other supplies
- Clear tables, wipe tables or seats with dampened cloths, or replace dirty tablecloths
- Promptly clean table tops, chairs, booths, and the floor under and around tables between guests
- Locate items requested by guests
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning
- Take soiled tableware to the designated area and unload, sort, and stack silverware, dishes, and glassware for cleaning
- Perform serving, cleaning, or stocking duties to facilitate customer service
- Carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters
- Clean up spilled food or drink or broken dishes
- Serve food to guests when servers need assistance and are asked by a manager
- Promptly greet guests as they are seated and serve ice water, coffee, rolls, or butter to guests
- Thank guests as they leave
- Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays
- Assist server and management when asked to clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors
- Fill beverage or ice dispensers when needed
- Communicate with server and host or hostess to expedite efficient seating, table utilization, and customer service
- Respond appropriately to guest requests, and communicate guest requests to server as needed
- Inspect assigned restroom and clean as needed
- Attend all scheduled employee meetings and offer suggestions for improvement
- Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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