Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $19.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and development programs
employee recognition
Job Description
JW Marriott Orlando, located at 14900 Chelonia Pkwy, Orlando, Florida, is part of Marriott International's luxury portfolio consisting of over 100 distinguished properties worldwide. Known for its commitment to delivering uniquely luxurious hospitality experiences, JW Marriott sets itself apart with the philosophy that associates come first, fostering a workplace culture that thrives on inclusivity, innovation, genuine interactivity, and respect for individual backgrounds. The brand honors the legacy of its founder, J. Willard Marriott, by nurturing an environment where associates are encouraged to perform their best work, explore their purpose, and develop professionally within an amazing global team. JW Marriott offers opportunities for training, development, recognition, and a supportive community focused on holistic well-being, ensuring guests receive exceptional and personalized service in a luxury environment.
The Guest Service Support Expert role at JW Marriott Orlando’s Illume Fine-Dining Restaurant presents an excellent opportunity for individuals passionate about hospitality and service. This part-time position primarily covers evening shifts with weekend and holiday availability preferred, emphasizing flexibility and commitment to premium service standards. Paying $19.00 per hour, this non-management role is integral to the seamless operation of the restaurant’s food and beverage services. The position demands proactive support in various operational tasks including setting tables, assisting kitchen staff, replenishing supplies, and maintaining cleanliness in work areas.
Beyond routine duties, the role demands a hands-on approach with physical activity like standing, walking, lifting objects up to 25 pounds unassisted or 50 pounds with assistance, bending, stooping, and moving across potentially uneven or slippery surfaces. The Guest Service Support Expert is vital in ensuring that every guest interaction is more than a transaction – it is an experience marked by professionalism, safety, and attention to detail. The role also requires adherence to company policies, quality standards, and professional communication. Ideal candidates are expected to have a high school diploma or GED equivalent, with preferred but not mandatory experience in food and beverage settings. Marriott International values equal employment opportunities, welcoming diverse applicants, and commits to nondiscriminatory hiring practices. Working at JW Marriott Orlando offers not only career advancement in a globally recognized luxury brand but also the chance to become part of a community dedicated to wonderful hospitality, continuous innovation, and employee excellence.
The Guest Service Support Expert role at JW Marriott Orlando’s Illume Fine-Dining Restaurant presents an excellent opportunity for individuals passionate about hospitality and service. This part-time position primarily covers evening shifts with weekend and holiday availability preferred, emphasizing flexibility and commitment to premium service standards. Paying $19.00 per hour, this non-management role is integral to the seamless operation of the restaurant’s food and beverage services. The position demands proactive support in various operational tasks including setting tables, assisting kitchen staff, replenishing supplies, and maintaining cleanliness in work areas.
Beyond routine duties, the role demands a hands-on approach with physical activity like standing, walking, lifting objects up to 25 pounds unassisted or 50 pounds with assistance, bending, stooping, and moving across potentially uneven or slippery surfaces. The Guest Service Support Expert is vital in ensuring that every guest interaction is more than a transaction – it is an experience marked by professionalism, safety, and attention to detail. The role also requires adherence to company policies, quality standards, and professional communication. Ideal candidates are expected to have a high school diploma or GED equivalent, with preferred but not mandatory experience in food and beverage settings. Marriott International values equal employment opportunities, welcoming diverse applicants, and commits to nondiscriminatory hiring practices. Working at JW Marriott Orlando offers not only career advancement in a globally recognized luxury brand but also the chance to become part of a community dedicated to wonderful hospitality, continuous innovation, and employee excellence.
Job Requirements
- high school diploma or GED equivalent
- availability to work evening shifts, weekends, and holidays preferred
- ability to stand, sit, or walk for extended periods
- physical capability to lift or move objects weighing up to 25 pounds unassisted and 50 pounds with assistance
- willingness to adhere to uniform and grooming standards
- follow company policies and procedures
- ability to work in a non-management capacity
Job Qualifications
- high school diploma or GED equivalent preferred
- prior experience in a food and beverage environment preferred but not required
- excellent communication skills
- ability to work well in a team
- attention to detail and commitment to quality service
- ability to follow company policies and safety procedures
- physical ability to perform required tasks
Job Duties
- set and reset tables to maintain restaurant cleanliness and readiness
- assist kitchen and service staff with operational needs
- clean work areas and replenish dining and service supplies
- support food and beverage transactions ensuring seamless guest experience
- adhere to safety and quality standards
- maintain professional appearance and communication
- perform physical tasks including lifting, bending, and moving in a dynamic environment
Job Criteria
Experience
No experience required
Job Location
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