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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.25 - $17.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a premier hotel in the region, Hyatt Regency Cincinnati stands out with its contemporary design, modern amenities, and unparalleled service commitment, making it a sought-after destination for both leisure and business travelers. This leading hotel combines the charm of a vibrant city center location with luxurious accommodations and diverse dining options, offering guests an exceptional stay experience. Hyatt Regency Cincinnati prides itself on fostering a culture of excellence, teamwork, and guest satisfaction, allowing employees to grow and thrive in a dynamic hospitality environment.<... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to communicate clearly and effectively
- Willingness to work early morning hours and weekends
- Ability to stand for long periods and perform physical tasks
- Basic math skills for handling payments
- Ability to work well in a fast-paced team environment
Job Qualifications
- Previous experience as a server preferred, with opportunities for training and growth for passionate newcomers to the hospitality industry
- Strong customer service and communication skills
- Ability to multitask and prioritize in a high-pressure environment
- Knowledge of food and beverage menus, including dietary restrictions and allergens
- Exceptional attention to detail and ability to deliver accurate orders
- Positive attitude and willingness to go the extra mile for guest satisfaction
- Flexibility to work engaging early morning and weekend shifts, with competitive compensation and potential scheduling accommodations
- Basic math and cash handling skills
Job Duties
- Provide friendly and efficient service to guests during breakfast and brunch hours
- Take orders, deliver food and beverages, and anticipate guest needs
- Demonstrate a thorough knowledge of menu offerings, including dietary restrictions and special requests
- Collaborate with the culinary team to ensure timely and accurate order delivery
- Maintain a clean and organized dining area, adhering to sanitation and safety standards
- Upsell menu items and promote special promotions or events
- Handle guest inquiries, concerns, and complaints in a professional and proactive manner
- Work collaboratively with the team to create a welcoming and enjoyable dining experience
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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