Davidson Hospitality logo

Server, AM shift, Full-Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $17.25
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a premier hotel in the region, Hyatt Regency Cincinnati stands out with its contemporary design, modern amenities, and unparalleled service commitment, making it a sought-after destination for both leisure and business travelers. This leading hotel combines the charm of a vibrant city center location with luxurious accommodations and diverse dining options, offering guests an exceptional stay experience. Hyatt Regency Cincinnati prides itself on fostering a culture of excellence, teamwork, and guest satisfaction, allowing employees to grow and thrive in a dynamic hospitality environment.

We are currently seeking passionate and talented individuals to join our culinary team as an AM Server. This role is essential to our mission of transforming ordinary mornings into extraordinary dining experiences. As an AM Server, you will be the face of our breakfast and brunch services, engaging with guests in a friendly and professional manner. Your responsibilities will not only include serving delicious meals but also crafting memorable moments that energize our guests and set a positive tone for their day.

The AM Server position offers a fantastic opportunity to develop a career in hospitality within a supportive and dynamic team environment. You will work closely with culinary staff to ensure timely and accurate delivery of orders, while maintaining a clean and organized dining area in alignment with hygiene and safety standards. This role requires a thorough knowledge of our menu offerings, including dietary restrictions, allergies, and special requests, allowing you to meet diverse guest needs effectively.

In addition to providing exceptional service, you will engage guests by upselling menu items and promoting special events or promotions, which contributes to the overall dining experience and hotel revenue. Handling guest inquiries, concerns, and complaints with professionalism and a caring attitude is a key component of this role, as it reinforces our commitment to customer satisfaction. The position demands excellent multitasking abilities and a positive attitude poised to go above and beyond for guests. We offer competitive compensation with the potential for scheduling accommodations, especially for early morning and weekend shifts, reflecting our understanding of work-life balance.

Working at Hyatt Regency Cincinnati means being part of a culture that values employee development and career progression. As a member of this team, you will have access to a range of training and growth opportunities designed to support your professional skills and help you advance within the hospitality industry. If you are ready to launch an exciting morning hospitality career and make a real difference in our guests' day, apply now and join a team dedicated to delivering unforgettable experiences every day.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Ability to communicate clearly and effectively
  • Willingness to work early morning hours and weekends
  • Ability to stand for long periods and perform physical tasks
  • Basic math skills for handling payments
  • Ability to work well in a fast-paced team environment

Job Qualifications

  • Previous experience as a server preferred, with opportunities for training and growth for passionate newcomers to the hospitality industry
  • Strong customer service and communication skills
  • Ability to multitask and prioritize in a high-pressure environment
  • Knowledge of food and beverage menus, including dietary restrictions and allergens
  • Exceptional attention to detail and ability to deliver accurate orders
  • Positive attitude and willingness to go the extra mile for guest satisfaction
  • Flexibility to work engaging early morning and weekend shifts, with competitive compensation and potential scheduling accommodations
  • Basic math and cash handling skills

Job Duties

  • Provide friendly and efficient service to guests during breakfast and brunch hours
  • Take orders, deliver food and beverages, and anticipate guest needs
  • Demonstrate a thorough knowledge of menu offerings, including dietary restrictions and special requests
  • Collaborate with the culinary team to ensure timely and accurate order delivery
  • Maintain a clean and organized dining area, adhering to sanitation and safety standards
  • Upsell menu items and promote special promotions or events
  • Handle guest inquiries, concerns, and complaints in a professional and proactive manner
  • Work collaboratively with the team to create a welcoming and enjoyable dining experience

Job Criteria

Experience

Entry Level (1-2 years)


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