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Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
competitive hourly wage
Tips
Hotel Travel Discounts
growth and advancement opportunities
Benefits package for eligible full-time associates
Job Description
Four Points by Sheraton Suites Tampa Airport Westshore, managed by StepStone Hospitality, is a well-established hotel located in Tampa, Florida. Known for its commitment to quality service and guest satisfaction, the hotel offers upscale accommodations and modern amenities to both business and leisure travelers. As part of the globally recognized Four Points by Sheraton brand, this hotel maintains high standards of hospitality and comfort, ensuring guests have an enjoyable and memorable stay. StepStone Hospitality, the management company behind the property, has a reputation for delivering excellent customer service and fostering a positive work environment for its employees.
The Serve... Show More
The Serve... Show More
Job Requirements
- Previous restaurant or hotel serving experience preferred
- Strong customer service and communication skills
- Ability to multitask in a fast-paced environment
- Flexible availability including weekends and holidays
- Ability to stand for long periods and lift up to 25 pounds
- Food handler and/or alcohol service certification preferred
Job Qualifications
- Previous restaurant or hotel serving experience preferred
- Strong customer service and communication skills
- Ability to multitask in a fast-paced environment
- Flexible availability including weekends and holidays
- Ability to stand for long periods and lift up to 25 pounds
- Food handler and/or alcohol service certification preferred
Job Duties
- Welcome guests in a professional and courteous manner
- Take food and beverage orders accurately
- Serve meals and beverages promptly and efficiently
- Maintain knowledge of menu items, specials, and promotions
- Ensure guest satisfaction throughout the dining experience
- Prepare and reset tables in accordance with brand standards
- Maintain cleanliness of dining room, lounge, and service stations
- Process guest payments accurately using POS systems
- Follow food safety, sanitation, and alcohol service regulations
- Assist with banquet functions and special events as needed
- Work collaboratively with kitchen and hotel team members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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