Server Administrator - Quinsigamond Community College
Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $72,272.49 - $89,957.93
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible work schedule
Employee assistance program
Job Description
Quinsigamond Community College is a public institution dedicated to providing accessible, high-quality education and fostering an inclusive, respectful, and equitable environment for all students, staff, and faculty. Located in Worcester, Massachusetts, the college values diversity, inclusion, and equity as core principles and actively supports a student-centered approach to facilitate effective learning and achievement. The college's Information Technology department plays a crucial role in supporting its mission by managing and maintaining the technological infrastructure that underpins academic and administrative functions.\n\nThe Server Administrator role at Quinsigamond Community College is a vital position within the IT department, responsible for the installation, maintenance, and... Show More
Job Requirements
- Associate degree in a technology related field
- five or more years of experience in server administration or a related technical field
- ability to solve and resolve issues with minimal supervision
- some experience in policy and planning, compliance, and operations
- demonstrated interpersonal skills
- ability to communicate technical information in writing and orally
- commitment to customer service
Job Qualifications
- Associate degree in a technology related field
- five or more years of experience in server administration or a related technical field
- ability to communicate technical information in writing and orally
- demonstrated interpersonal skills
- a commitment to customer service
- some experience in policy, planning, compliance, and operations as described in duties
- professional development to maintain growth in technical skills
Job Duties
- Develops procedures for, manages, and executes the installation of server operating system software and application software
- prepares specifications and quotes for server hardware purchases and upgrades
- develops and implements procedures for preventative maintenance on file servers, including operating system and application service pack updates and patches
- collects and maintains server and network performance statistics
- develops and documents file server configurations, including resolution and documentation of file server failures
- develops procedures for and oversees file server hardware and software upgrades
- coordinates file server migrations
- develops procedures for, oversees, and implements the college's printing infrastructure
- develop procedures for server disaster recovery
- acts as the primary resource to departments and offices with specialty software applications regarding server-end configurations
- works with the Desktop Administrator to ensure compatibility between servers and clients with regards to operating systems, applications, updates and service packs
- assists with the development and implementation of the college's Active Directory and Entra structure
- assists with the college's server backup, data center cooling, and UPS strategies
- engages in professional development to maintain continual growth in professional skills and knowledge essential to the position
- works with the Service Desk to empower and assist level 2 technicians in resolving server-related incidents
- provides insights, consultative advice, and expertise as a contributing member of committees, task forces, and advisory groups charged with formulating college-wide strategies, setting operational objectives, instituting policies, and achieving goals associated with this role
- actively supports the teaching and learning process
- works to create and support a student-centered environment
- works actively with other areas of the college to ensure collegiality, civility, and teamwork
- embraces and supports diversity through daily duties and responsibilities
- provides flexible, responsive, and high-quality customer service
- performs other duties as assigned by the Director of Network Infrastructure
Job Location
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