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Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
Daily Pay Option
Employee assistance program
401(k) with Company Match
vacation
Paid Time Off
Complimentary wellness tools
Unlimited referral bonuses
Leadership development
Tuition Reimbursement
Employee Discounts

Job Description

White Lodging is a distinguished hospitality company that develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants across some of the most desirable cities in the United States. Known for its commitment to creating exceptional experiences for guests, White Lodging fosters an environment where employees can thrive and grow within the hospitality industry. The Otis Hotel Austin, one of its prestigious locations, offers an engaging work culture where staff can leverage advanced scheduling technology, allowing the flexibility to swap or pick up shifts easily via an app. This innovative approach aims to provide team members with... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to work flexible hours including weekends and holidays
  • Physical stamina to stand and move quickly for extended periods
  • Good communication skills
  • Previous experience in customer service preferred but not mandatory
  • Must be able to use scheduling app for shift management

Job Qualifications

  • Outgoing and social personality
  • Excellent communication and listening skills
  • Passion for service with a positive, can-do attitude
  • Ability to handle high volume and work under pressure with a team-player mindset
  • Previous restaurant or customer service experience is helpful but not required
  • Ability to stand and move at a fast pace for long periods of time
  • Availability to work weekends and holidays as necessary

Job Duties

  • Provide high quality service to all guests, creating personal connections through friendly conversation, intuitive suggestions, and engaging surroundings
  • Complete all necessary set up, side work, and closing duties
  • Be knowledgeable of all menu items, contents, preparation methods, and garnishes
  • accurately answer any guest questions
  • Ensure guest satisfaction with food and drink quality and presentation
  • Promote teamwork and contribute to creating a friendly and safe work environment
  • Process all payment methods and complete end-of-shift paperwork
  • Maintain a neat and professional personal appearance as an ambassador of our establishment
  • Anticipate guest needs and offer exemplary hospitality
  • Perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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