Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $9.25 - $15.75
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned scratch kitchen restaurant known for its exceptional Asian-themed dishes and commitment to delivering an outstanding dining experience. As a popular dining establishment, it prides itself on combining traditional cooking methods with modern culinary innovation to provide guests with meals crafted from scratch using fresh ingredients. The restaurant's warm and inviting atmosphere, coupled with its dedication to quality and customer satisfaction, makes it a preferred destination for both casual diners and special occasions. Established with an emphasis on hospitality and guest interaction, P.F. Chang's fosters a positive work environment that encourages growth and teamwork among its staff.

The role of a dine-in Food and Beverage Server at P.F. Chang's is vital to the success of the guest experience. This position involves being a core team member responsible for providing exceptional customer service by creating personalized and memorable dining experiences. Servers at P.F. Chang's are not just waitstaff; they act as ambassadors of the restaurant's brand, offering expert knowledge of the menu, ensuring guests' needs are met promptly and thoughtfully, and fostering an atmosphere of hospitality that exceeds expectations.

In this full-time or part-time hourly position, servers will be trained on the job, with no previous experience required, making it an excellent opportunity for individuals passionate about food service and customer care. The pay range for this role starts at $2.13 per hour plus tips, reflecting the entry-level nature of the position while offering potential earnings through gratuities. The flexible scheduling and opportunities for advancement—from within the company—underscore the establishment’s commitment to supporting the career growth of its team members.

Throughout the shift, servers will anticipate guest needs, guide customers through menu selections, answer questions, take and place orders, serve food and beverage, and process payments efficiently. They will also maintain an understanding of the restaurant's seating layout and workflow to ensure timely delivery of food and seamless table management. Emphasis is placed on teamwork, communication, and the ability to thrive in a fast-paced dining environment.

P.F. Chang's also values employee well-being by offering competitive pay, flexible scheduling, and exclusive discounts on meals and merchandise. Additional benefits for qualifying team members include a 401(k) retirement plan, medical, dental, and vision insurance, paid sick leave in certain jurisdictions, and more. The company places importance on promoting from within, making the Food and Beverage Server role not only a starting point but a stepping stone toward a rewarding hospitality career.

Overall, working as a server at P.F. Chang's means being part of a dynamic team dedicated to delivering exceptional hospitality, fostering a supportive working culture, and celebrating life, family, and food through meaningful work. If you enjoy multi-tasking, providing excellent service, and growing within a reputable restaurant, applying for this position at P.F. Chang's could be a fulfilling career choice.

Job Requirements

  • Previous experience is not required - we will train you
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable, or we will help you obtain
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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