Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.50 - $17.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
Career advancement opportunities
Job Description
Ruby Tuesday is a well-established casual dining restaurant chain known for its vibrant and welcoming environment and its commitment to providing quality food and excellent customer service. Founded on principles of hospitality and teamwork, Ruby Tuesday places a strong emphasis on the guest experience, ensuring that every diner receives prompt, friendly, and professional service in a clean and comfortable setting. With a broad menu that caters to diverse tastes, Ruby Tuesday is celebrated for its consistent quality and value, attracting guests who seek a memorable dining experience. The company fosters a culture geared towards growth, respect, and inclusivity, encouraging employees to develop their skills and thrive within the restaurant industry.
As a Server at Ruby Tuesday, you will play a critical role in delivering this outstanding guest experience by following the CHARM service model—a framework that emphasizes Courtesy, Hospitality, Attentiveness, Responsibility, and Memorability. In this position, you will be responsible for providing prompt and friendly food and beverage service to all guests, ensuring that their visit is enjoyable and exceeds expectations. Essential duties include greeting guests warmly, recommending menu items and current promotions, accurately taking and inputting orders using the MICROS system, and ensuring timely delivery of food and beverages. Servers must also check back regularly with guests to provide refills, clear tables, and address any needs during their visit.
Beyond basic serving, the role requires adherence to strict food handling and alcohol serving policies according to Ruby Tuesday's standards and legal regulations. Servers must practice responsible alcohol service, notify management of any concerns related to intoxication, and comply with cash handling and credit card procedures to maintain financial accuracy and accountability. This position works closely with fellow team members to maintain a smooth and efficient service flow, contributing to an overall positive work environment.
No prior experience is necessary to begin this role, making it ideal for those entering the hospitality field or looking for flexible, part-time employment. Ruby Tuesday offers a supportive training system, ensuring each server gains the knowledge to describe menu items, provide excellent customer service, and manage their responsibilities effectively. This is an excellent opportunity for individuals who enjoy working in fast-paced environments, want to develop professional communication skills, and are passionate about creating memorable dining experiences. Servers must be at least 18 years old, with some states requiring a minimum age of 21 for alcohol service. Flexibility in scheduling, including nights, weekends, and holidays, is also required to meet the needs of the business and guests. Overall, the server at Ruby Tuesday is a frontline ambassador who significantly impacts guest satisfaction and the restaurant’s continued success.
As a Server at Ruby Tuesday, you will play a critical role in delivering this outstanding guest experience by following the CHARM service model—a framework that emphasizes Courtesy, Hospitality, Attentiveness, Responsibility, and Memorability. In this position, you will be responsible for providing prompt and friendly food and beverage service to all guests, ensuring that their visit is enjoyable and exceeds expectations. Essential duties include greeting guests warmly, recommending menu items and current promotions, accurately taking and inputting orders using the MICROS system, and ensuring timely delivery of food and beverages. Servers must also check back regularly with guests to provide refills, clear tables, and address any needs during their visit.
Beyond basic serving, the role requires adherence to strict food handling and alcohol serving policies according to Ruby Tuesday's standards and legal regulations. Servers must practice responsible alcohol service, notify management of any concerns related to intoxication, and comply with cash handling and credit card procedures to maintain financial accuracy and accountability. This position works closely with fellow team members to maintain a smooth and efficient service flow, contributing to an overall positive work environment.
No prior experience is necessary to begin this role, making it ideal for those entering the hospitality field or looking for flexible, part-time employment. Ruby Tuesday offers a supportive training system, ensuring each server gains the knowledge to describe menu items, provide excellent customer service, and manage their responsibilities effectively. This is an excellent opportunity for individuals who enjoy working in fast-paced environments, want to develop professional communication skills, and are passionate about creating memorable dining experiences. Servers must be at least 18 years old, with some states requiring a minimum age of 21 for alcohol service. Flexibility in scheduling, including nights, weekends, and holidays, is also required to meet the needs of the business and guests. Overall, the server at Ruby Tuesday is a frontline ambassador who significantly impacts guest satisfaction and the restaurant’s continued success.
Job Requirements
- Must be at least 18 years of age some states may require 21 in order to serve alcohol
- High school diploma or high school equivalency preferred
- No prior work experience required
- Ability to understand and provide friendly guest service
- A desire to help where needed and work as part of a team
- Flexibility to work a variety of shifts including nights weekends and holidays
- Ability to understand and comply with proper food handling and serving techniques and with federal state and local serving regulations
- Ability to process cash handling and credit card in compliance with policies and procedures
- Ability to operate a computer calculator and phone
- Attention to details with good organizational and efficient time management skills
- Consistent professional attitude and behavior with effective listening and communication skills
- Ability to work in a fast-paced environment sometimes under pressure while remaining flexible and efficient
Job Qualifications
- Must be at least 18 years of age some states may require 21 in order to serve alcohol
- High school diploma or high school equivalency preferred
- Ability to understand and provide friendly guest service
- Ability to understand and comply with proper food handling and serving techniques and with federal state and local serving regulations
- Ability to process cash handling and credit card in compliance with policies and procedures
- Ability to operate a computer calculator and phone
- Attention to details with good organizational and efficient time management skills
- Consistent professional attitude and behavior with effective listening and communication skills
- Ability to work in a fast-paced environment sometimes under pressure while remaining flexible and efficient
Job Duties
- Maintain a welcoming and friendly attitude while contributing to a teamwork-based work environment
- Learn the menu to explain offerings make recommendations and suggestively sell to our guests
- Provide each guest with a friendly welcome and memorable farewell to ensure a positive memorable visit and promote repeat visits
- Follow CHARM service model to deliver a great guest experience
- Suggestively sell and let guests know about current features and promotions
- Ensure guests' order is accurately recorded and input into the MICROS in a timely manner
- Deliver food to guests within and outside of your section
- Check back with guests provide refills and prebus throughout the guest experience
- Partner with other team members to ensure guests all guests needs are met
- Perform opening and closing duties as well as running side work
- Ensure the highest quality preparation and presentation of food and beverage items are delivered to guest
- Responsible for attention and prompt response to the guests' needs and requests throughout their entire visit
- Present an accurate guest check accept payment and quickly complete the transaction
- Answer the phone and assist with answering guests' questions in a friendly courteous manner
- Serve alcoholic beverages in accordance with the Ruby Tuesday Responsible Serving Statement Policy
- Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition
- Process guest checks and payments in compliance with cash handling credit card and accounting policies and procedures
- Report all tips in compliance with company policy and IRS regulations
- Consistent professional and positive attitude and actions when communicating with guests and team
- Other responsibilities as assigned
Job Criteria
Experience
No experience required
Job Location
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