Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Scott Harris Hospitality is a renowned hospitality group known for its exceptional dining experiences and commitment to quality service. The company operates a collection of upscale restaurants and bars that emphasize creativity, passion for food and beverages, and outstanding guest satisfaction. As an equal opportunity employer, Scott Harris Hospitality is dedicated to fostering an inclusive workplace where diverse talents can flourish and contribute to their vision of excellence in hospitality. Their brands are well-regarded for thoughtful menus, inviting atmospheres, and attentive service, creating memorable experiences for every guest who walks through their doors.
The role of a Server at Scott Harris Hospitality is pivotal in delivering this high standard of service. Servers act as the primary point of contact between the restaurant and its guests, ensuring an exceptional dining experience from the moment guests are greeted to the final farewell. The ideal candidate must be personable, attentive, and skilled in communication while demonstrating professionalism and efficiency. In this position, you will be responsible for seamlessly managing guest interactions, mastering menu knowledge, and adeptly handling point-of-sale systems and reservation tools. Beyond basic serving duties, this role demands creativity in utilizing sales techniques and promotion awareness to enrich guest satisfaction and maximize sales opportunities.
As part of the service team, the Server must anticipate guest needs, address any challenges with sound judgment, and maintain accuracy in order processing and financial transactions. This dynamic position offers the opportunity to develop hospitality skills in a supportive and energetic environment, with a focus on teamwork and personal growth. Whether you are starting a career in hospitality or refining your expertise, Scott Harris Hospitality provides a platform for advancement and success. Join their team to be part of a respected hospitality leader, where passion for service and excellence meet.
The role of a Server at Scott Harris Hospitality is pivotal in delivering this high standard of service. Servers act as the primary point of contact between the restaurant and its guests, ensuring an exceptional dining experience from the moment guests are greeted to the final farewell. The ideal candidate must be personable, attentive, and skilled in communication while demonstrating professionalism and efficiency. In this position, you will be responsible for seamlessly managing guest interactions, mastering menu knowledge, and adeptly handling point-of-sale systems and reservation tools. Beyond basic serving duties, this role demands creativity in utilizing sales techniques and promotion awareness to enrich guest satisfaction and maximize sales opportunities.
As part of the service team, the Server must anticipate guest needs, address any challenges with sound judgment, and maintain accuracy in order processing and financial transactions. This dynamic position offers the opportunity to develop hospitality skills in a supportive and energetic environment, with a focus on teamwork and personal growth. Whether you are starting a career in hospitality or refining your expertise, Scott Harris Hospitality provides a platform for advancement and success. Join their team to be part of a respected hospitality leader, where passion for service and excellence meet.
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer-facing role preferred
- Ability to stand and walk for extended periods
- Must be at least 18 years of age
- Ability to work flexible hours including nights weekends and holidays
- Basic math skills for handling transactions
- Ability to communicate effectively in English
Job Qualifications
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Previous experience in a restaurant or hospitality environment preferred
- Ability to work well under pressure in a fast-paced setting
- Familiarity with POS and reservation systems is advantageous
- Ability to multitask and manage time effectively
- Positive attitude and teamwork skills
Job Duties
- Ensure that the overall guest experience exceeds expectations including greeting guests with a warm sincere smile and anticipating their needs
- Use good judgment when dealing with guest challenges
- Follow all steps of service
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques and present and encourage current promotions to guests
- Accurately record and account for all items ordered process payment from guests and account for and balance all sales and receipts
- Proficiently use and operate all necessary tools and equipment including the POS system and Reservation System
Job Criteria
Experience
No experience required
Job Location
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