Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $16.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
growth opportunities
401k plan
Employee Stock Purchase Program
Employee Discounts
recognition programs
Paid Time Off

Job Description

Cracker Barrel is a renowned American restaurant and retail chain established in 1969, known for providing a unique dining and shopping experience steeped in Southern country traditions. Catering to a diverse clientele, Cracker Barrel offers more than just food; it offers a sense of community and a warm, welcoming atmosphere where guests can enjoy generous servings of classic dishes, explore unique retail items, and feel genuinely at home. With over 70,000 team members nationwide, Cracker Barrel prides itself on its deep-rooted culture of hospitality, aiming to connect with guests on a personal level by creating moments that truly matter. The company is committed to fostering an inclusive and supportive work environment where every team member, from kitchen staff to servers, contributes to the collective success and friendly spirit of the establishment.

The Server role at Cracker Barrel is pivotal in delivering the restaurant’s hallmark country hospitality. This position focuses on ensuring that every guest receives attentive, personalized service that goes beyond simply taking and delivering orders. Servers at Cracker Barrel are expected to be the face of the restaurant, bringing an energetic and positive attitude to their work, while managing multiple tasks efficiently in a fast-paced environment. This role is perfect for individuals who enjoy engaging with people, possess a team-first mindset, and have a passion for creating memorable guest experiences.

The Server’s responsibilities include anticipating guest needs, providing thoughtful attention to even the smallest details, and ensuring that all guests feel appreciated throughout their visit. Cracker Barrel places a high value on independence in this role by allowing servers to keep 100 percent of their tips, emphasizing the importance of individual contributions to guest satisfaction. Importantly, no prior restaurant experience is required, as Cracker Barrel offers comprehensive training through its industry-leading PAR training program, designed to equip new team members with everything they need to succeed from day one.

In addition to the rewarding experience of guest interaction, Cracker Barrel supports its servers with competitive pay offered weekly and the benefit of same-day pay access. Both full-time and part-time employees are eligible for health insurance starting on their first day, along with access to vacation time and an employee assistance program aimed at promoting well-being. The company also fosters career growth through continuous development opportunities and provides additional financial benefits such as a 401k plan with company matching after 90 days and access to an employee stock purchase program.

The culture at Cracker Barrel emphasizes belonging and mutual support, starting with thorough onboarding and ongoing training programs, regular recognition initiatives, and engaging employee events that help build strong team connections. Employees enjoy exclusive perks such as a 35 percent discount on food and retail items at Cracker Barrel locations, along with other special discounts on home goods, travel, and more. This comprehensive package of benefits and the company’s welcoming culture make Cracker Barrel an outstanding place to work for those who are passionate about hospitality and eager to grow within a supportive, friendly environment.

By joining Cracker Barrel, servers become part of a community-oriented company that values each team member’s contributions and celebrates the joy of working together. If you have a positive attitude, a willingness to learn quickly, and a genuine desire to create outstanding guest experiences, Cracker Barrel offers an apron just for you. Apply now to embark on a rewarding career where you can make every moment count and be part of good company.

Job Requirements

  • No prior restaurant experience needed
  • Must be able to stand for extended periods
  • Ability to work flexible shifts including evenings, weekends, and holidays
  • Must be at least 18 years old
  • Commitment to providing excellent guest service
  • Ability to handle multiple tasks simultaneously
  • Must comply with company policies and procedures

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Positive attitude and strong team-player mindset
  • Quick learner with the ability to absorb training effectively
  • Previous experience in customer service is a plus but not required

Job Duties

  • Greet guests warmly and create a welcoming environment
  • Take and deliver accurate food and beverage orders efficiently
  • Provide attentive service by anticipating guest needs
  • Maintain cleanliness and organization of dining and service areas
  • Collaborate effectively with team members to ensure smooth operations
  • Handle guest inquiries and resolve issues promptly
  • Adhere to health and safety regulations

Job Criteria

Experience

No experience required


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