Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $15.75
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Employee Discounts
Training and development programs
recognition programs
Employee events

Job Description

Cracker Barrel is a renowned American restaurant chain known for its unique blend of comfort food, country hospitality, and a warm, welcoming atmosphere. Established in 1969, Cracker Barrel has grown into a beloved gathering place across the nation, featuring delicious meals, abundant servings, and a retail section with an assortment of country-themed gifts and products. With over 70,000 team members employed nationwide, Cracker Barrel prides itself on creating memorable experiences for guests while fostering a culture that values teamwork, respect, and personal development. The company's roots in traditional Southern cooking and down-home hospitality make it a distinctive destination where guests can reconnect with family and friends in an inviting setting.

At Cracker Barrel, the role of a server is pivotal in translating the company’s values into everyday experiences. The server position is centered around the philosophy of genuine country hospitality, where the little gestures make a significant difference. This role is not limited to taking orders and serving food; it’s about creating connections, enhancing the atmosphere, and ensuring each guest feels appreciated and valued. Cracker Barrel servers are recognized for their ability to manage multiple tasks efficiently while maintaining a positive attitude and a team-first mindset. They play an integral part in bringing the Cracker Barrel experience to life through attentive service, personal interaction, and a commitment to excellence.

This position offers a competitive and inclusive work environment where employees are valued and supported from day one. Cracker Barrel is intentional about providing opportunities for growth and development through its industry-leading PAR training program, which equips new team members with the knowledge and skills they need to excel. The company offers a comprehensive benefits package, including health insurance eligibility from the first day of employment for both full and part-time workers, vacation time, an employee assistance program, and a 401k plan with company matching starting after 90 days. Additionally, employees enjoy exclusive discounts on Cracker Barrel food and retail purchases, as well as unique perks such as discounts on home, travel, and mobile services.

Importantly, Cracker Barrel operates with a policy where servers keep 100% of their tips, reflecting the company’s commitment to rewarding hard work directly and fairly. The environment encourages those who enjoy fostering positive guest experiences and working collaboratively within a team setting. No prior restaurant experience is necessary, as Cracker Barrel provides comprehensive training to new hires, ensuring everyone has the tools to succeed and provide exceptional service.

Overall, joining Cracker Barrel as a server means becoming part of a vibrant community that values service, growth, and genuine hospitality. It offers a stable, rewarding opportunity where employees can build lasting careers while making every guest interaction count. Cracker Barrel’s dedication to inclusivity and equal opportunity further enhances its reputation as a great place to work, where employees are respected and empowered regardless of background.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Strong communication skills
  • Ability to stand and move for extended periods
  • Customer-focused approach
  • Willingness to learn and adhere to company policies
  • No prior restaurant experience required

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently under pressure
  • Positive attitude and team-oriented mindset
  • Quick learner with a willingness to develop new skills
  • Prior experience in customer service or hospitality is a plus but not required

Job Duties

  • Greet guests warmly and provide friendly, attentive service
  • Take and deliver accurate food and beverage orders
  • Anticipate and respond to guest needs and preferences
  • Maintain cleanliness and organization of dining area
  • Handle transactions and ensure accurate billing
  • Collaborate effectively with kitchen and other staff members
  • Follow health and safety regulations at all times

Job Criteria

Experience

No experience required


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