Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $9.60 - $12.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k)
Life insurance
Tuition Reimbursement
Employee assistance program
Training
Career growth opportunities
Referral program

Job Description

HMSHost is a global hospitality company renowned for its dedication to outstanding service in travel venues such as airports, highways, and other key travel hubs worldwide. With a longstanding reputation for providing top-tier food and beverage services, HMSHost leverages its extensive resources, comprehensive training programs, and vast advancement opportunities to enable employees to achieve their career goals. The company’s culture revolves around earning the trust and loyalty of its employees by creating a work environment where team members feel a strong sense of belonging, pride in their work, and opportunities for professional growth. HMSHost not only offers competitive wages but also a robust benefits package and recognition programs to celebrate exemplary performance. The company truly values its employees, viewing them as ambassadors who help travelers feel comfortable and well cared for on the move.

The role being offered is that of a Server, a vital position within HMSHost’s extensive portfolio of food and beverage services. Servers are responsible for ensuring guests receive the highest quality of service by efficiently taking and delivering food and beverage orders, maintaining a courteous and helpful attitude, and ensuring that dining areas remain clean and welcoming at all times. Servers work closely with kitchen staff to coordinate the timely delivery of meals, enhance the guest experience, and uphold HMSHost’s stringent customer service policies. This position is typically non-exempt and reports to Store Management, which may include Store Managers, Assistant Store Managers, or General Managers depending on local requirements. The pay range for this position is $9.60 to $12.00 per hour, reflecting competitive compensation in the hospitality segment.

In this role, candidates can expect more than typical service duties; they become part of a larger hospitality tradition that celebrates and supports its workforce. The company ensures servers benefit from generously structured plans such as health, dental, and vision insurance; paid time off that includes vacation, flex, and sick leave; holiday pay; meal and transportation benefits; and a 401(k) retirement plan with company matching contributions. Additional perks include company-paid life insurance, tuition reimbursement to support ongoing education, employee assistance programs for personal support, and extensive training paired with exciting career growth opportunities. HMSHost also rewards employees who refer friends through a referral bonus program.

The Server position is essential in maintaining an environment where customers feel valued, well-served, and cared for during their travels. Candidates must be at least the state-mandated minimum age to serve alcoholic beverages and have at least six months of related serving experience, preferably within high-volume or fast-casual dining settings. The physical demands include the ability to lift or move up to 20 pounds and perform tasks that require standing, walking, bending, and twisting. Strong communication skills are vital as servers need to interact warmly with guests and coworkers alike, ensuring seamless service delivery.

Joining the HMSHost family means becoming part of a company that truly cares about creating a positive work atmosphere. It emphasizes personal and career development, encourages the spirit of teamwork and community, and supports each employee in building a meaningful and rewarding career. This job offers a chance not only to earn money but also to gain valuable experience in the hospitality industry, with ample support and recognition along the way. If you are a friendly, enthusiastic individual who enjoys interacting with the public in a fast-paced environment, this opportunity allows you to grow your hospitality skills while contributing to memorable travel experiences for guests worldwide. HMSHost invites you to apply and start a fulfilling career journey that makes a difference every day.

Job Requirements

  • Must meet state minimum age for serving alcoholic beverages
  • Requires at least 6 months of closely related serving experience
  • Work experience in high volume or fast casual dining restaurant environment preferred
  • Demonstrates ability to interact with public and coworkers in friendly
  • enthusiastic and outgoing manner
  • Requires ability to lift and/or move up to 20 lbs
  • Requires ability to walk
  • bend
  • twist
  • and stand to perform normal job functions
  • Requires ability to speak
  • read and comprehend instructions
  • short correspondence and policy documents
  • as well as converse comfortably with customers

Job Qualifications

  • Minimum 6 months closely related serving experience
  • Experience in high volume or fast casual dining environment preferred
  • Ability to interact with the public and coworkers in a friendly
  • enthusiastic and outgoing manner
  • Ability to lift and/or move up to 20 lbs
  • Ability to walk
  • bend
  • twist
  • and stand to perform job functions
  • Ability to speak
  • read and comprehend instructions
  • short correspondence and policy documents
  • Ability to converse comfortably with customers
  • Must meet state minimum age for serving alcoholic beverages

Job Duties

  • Takes food and beverage orders
  • places orders
  • delivers orders
  • checks back after delivery of food to ensure guest satisfaction
  • observes guests to respond to any additional needs
  • Maintains table appearance by pre-bussing
  • checks drink levels
  • removes clutter and provides adequate napkins
  • Presents check for payment and provides change as needed
  • Follows HMSHost customer service
  • adult beverage and cash handling policies and procedures
  • Keeps station clean
  • sets up and takes down station tables appropriately

Job Criteria

Experience

Entry Level (1-2 years)


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