Server

Gaylord Hotels, a distinguished portfolio brand under Marriott International, is renowned for its exceptional hospitality and unique meeting experiences. Located at 6000 W Osceola Parkway in Kissimmee, Florida, Gaylord Hotels specialize in creating environments that bring people together in remarkable and memorable ways. As a leader in the hotel and hospitality industry, Marriott International is committed to fostering an inclusive workplace where the unique backgrounds and talents of associates are valued and celebrated. With a strong emphasis on diversity, equity, and inclusion, the company provides equal employment opportunities for all, including those with disabilities and veteran status.

The position available is that of a Guest Service Expert within the Food and Beverage & Culinary category, offering full-time, non-management employment with a competitive pay rate of $10.98 per hour, plus tips. This role is essential in delivering outstanding guest service that goes beyond simply serving food and beverages; it is about crafting an exceptional guest experience that guests will remember and cherish. Guest Service Experts are expected to take initiative and actively contribute to a seamless dining experience by setting tables, communicating order information to the kitchen, serving guests with genuine hospitality, and maintaining cleanliness in work areas.

This role requires the ability to stand, sit, or walk for extended periods, often on varying surfaces, as well as performing physical tasks such as moving, lifting, carrying, pushing, or pulling objects up to 25 pounds independently, and up to 50 pounds with assistance. Bending, twisting, stooping, and reaching overhead or below the knees are also part of the job's physical demands. Aside from the hands-on approach to work, Guest Service Experts must uphold strict standards regarding safety, professionalism, appearance, and communication, adhering closely to company policies and quality expectations.

Working as a Guest Service Expert at Gaylord Hotels means being part of a passionate team known as STARs, who are creative, entrepreneurial, and committed to delivering big-hearted and thoughtful service. The environment encourages associates to grow beyond traditional hotel roles, offering diverse and extensive career opportunities within the Marriott International family. The company culture emphasizes purpose, belonging, and personal development, ensuring that every associate can become the best version of themselves while contributing to the extraordinary experiences offered to guests. This role is ideal for individuals who thrive in dynamic, customer-focused settings and enjoy being an integral part of creating memorable moments for visitors at one of the premier hospitality destinations in Florida.