Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $17.00
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Work Schedule

Flexible
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Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
growth opportunities
401K with company match
Employee Stock Purchase Program
Employee Discounts
recognition programs

Job Description

Cracker Barrel is a renowned American restaurant and gift shop chain that has been a beloved destination since its establishment in 1969. With a rich heritage rooted deeply in Southern hospitality, Cracker Barrel provides a unique atmosphere where warm welcomes and down-home comforts create memorable experiences for every guest. Known for its hearty American cuisine, rustic décor, and an array of charming gift items, Cracker Barrel offers more than just a meal; it offers a place where communities come together to enjoy good food and even better company. Operating with over 70,000 team members nationwide, Cracker Barrel prides itself on fostering a culture that feels like family, emphasizing inclusivity, respect, and genuine care for both guests and colleagues.

The position being offered is for a Server role within this cherished establishment, a critical part of the Cracker Barrel experience. Servers at Cracker Barrel are not merely order takers; they are ambassadors of hospitality who ensure each guest feels valued and appreciated. From greeting customers warmly to attending to their specific needs and preferences with attentiveness and sincerity, servers are essential in creating the small meaningful moments that define Cracker Barrel's commitment to exceptional service. This role emphasizes a team-first mindset, a positive attitude, and the ability to manage multiple tasks efficiently in a fast-paced environment.

One of the unique aspects of the server role at Cracker Barrel is its approach to gratuity: servers retain 100% of their tips, a policy that underscores the company’s respect and appreciation for their hard work and dedication. Even candidates without prior restaurant experience are encouraged to apply, as Cracker Barrel provides comprehensive training and development opportunities through their industry-leading PAR training program, ensuring every team member can excel and grow within the company.

The employment type includes both full-time and part-time positions, offering competitive weekly pay with same-day pay access. Cracker Barrel also provides health insurance eligibility starting from day one, along with vacation time and an employee assistance program, supporting the well-being of its employees beyond the workplace. The company fosters employee growth through 401(k) plans with company matching contributions after 90 days and an employee stock purchase program, signifying a commitment to helping team members thrive financially and professionally.

Working at Cracker Barrel means becoming part of a culture that values belonging and mutual respect. The company provides onboarding, training, and continuous development programs to support personal and professional advancement. Recognition programs and employee events promote camaraderie and celebrate the contributions of each team member. Additionally, staff enjoy perks such as a 35% discount on Cracker Barrel food and retail items, as well as exclusive benefits like discounts on home, travel, cell phones, and more.

Cracker Barrel is dedicated to equal opportunity employment, ensuring all qualified applicants are considered fairly without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other legally protected category. This reflects their value on diversity and inclusion, creating a welcoming environment for all who seek to join their team. With its enduring reputation and commitment to excellence, Cracker Barrel offers not just a job, but a place where employees can find their niche and flourish in good company.

Job Requirements

  • Minimum age requirement as per labor laws
  • Ability to stand and walk for extended periods
  • Availability to work flexible shifts including weekends, holidays, and evenings
  • Strong work ethic and reliability
  • Good communication skills
  • Ability to handle stressful situations calmly

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality advantageous but not required
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Positive attitude and team-oriented mindset
  • Willingness to learn and adapt to new procedures
  • Basic math skills for handling transactions

Job Duties

  • Greet guests warmly and provide prompt, courteous service
  • Take and deliver orders accurately while managing multiple tables
  • Anticipate and respond to guest needs, making their experience memorable
  • Handle cash and credit transactions efficiently and responsibly
  • Maintain cleanliness and organization of the dining area and workstations
  • Collaborate with team members to ensure smooth restaurant operations
  • Participate in training programs to enhance skills and knowledge

Job Criteria

Experience

No experience required


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